ISE as internal consultant: How to leverage the skillset to multiply value
Knowing your facts, tools, purpose and audience can grow organizational success
By Stephanie Craft and David B. Reid
If you’ve ever had a remarkable experience at Chick-fil-A – receiving your food fresh, hot, fast and delivered with
care – let me (David) say “Our pleasure!” on behalf of the local owner-operators and their team members who bring
our brand to life every day, as well as the Chick-fil-A Inc. Support Center teams who serve those who serve our
guests.
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