Integrated systems engineering for supply chain management

Webinars focus on need for insightful leadership, innovation in change era

By D. Scott Sink and Jared Frederici (with contributions from Jim Tompkins and Peter Hunter)

Our December article ( focused on how to create resilience in operations excellence in the decade ahead. It was a capstone to a three-part miniseries of webinars focusing on how to execute business process improvement better and faster and in doing so create resilience in the face of a steady stream of disruptions. Jim Tompkins, David Poirier and Jim Dobson were featured contributors in those webinars; Jim shared highlights from his recently published book, Insightful Leadership: Surfing the Waves to Organizational Excellence.

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