The role of
ergonomics in
business resilience
Factoring human performance, safety
into disruption response strategies
By Anuja Patil and Favio Corral
While most companies have a solid Plan A that covers the normal,
day-to-day operations including all the engineering controls,
Plan B usually is where more controls are needed. Atypical operations
result in more manual workarounds, longer working hours and increased stress on employees. This combination often
results in a high-risk environment and is typically why a review of
the ergonomics impact should be included in a business resilience
process.
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