Performance by Kevin McManus
August 2022
Dismal erosion of quality
Early in my career, I spent much of my
work time developing standard cost options
for new products and product features.
I did not know it at the time but
this practice was a great way to get to
know how the different work processes
came together from a cost perspective.
Plus, it taught me about the different
types of costs every process incurs with
each cycle, whether we measure
such results or not.
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