Suggestion program should be more than just a box

Companies benefit when they seek and act upon employee feedback

By Merwan Mehta

Many companies have casually accepted the idea that listening to their employees on how to improve their work and processes is a good way to motivate them. In response to this, companies often put out boxes of various sizes with a cover that has a slit at the top and a lock with the word “Suggestions” on it.

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