'2020 – It was one heck of a decade'

ISEs are on the front line with solutions after a year of disruptions

By Jim Tompkins

During the virtual IISE Annual Conference & Expo 2020 in November, I spoke about how the last 10 months have felt like 10 years, which is a result of the level of VUCA occurring today. The concept of VUCA – which stands for volatility, uncertainty, complexity and ambiguity – was invented in the 1980s by the U.S. Army War College as a way to describe the state of the world following the Cold War. The level of VUCA occurring in 2020 is something we have never experienced before.


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