Navigating your business through the COVID crisis

‘Black swan’ disruption requires the right response to survive, thrive

By David Poirier, D. Scott Sink and Jim Tompkins

This article is a summary of two IISE Chapter 1 Performance Excellence webinars held in April. Regardless of your business situation in the context of COVID-19, we provide some ways to think through how to develop rapid, appropriate/effective responses that are scalable and sustainable.

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