Holistic approach needed to meet digital commerce needs

Supply chains must blend engineering, business principles to meet emerging challenges

By M. Scott Moon

Industrial engineering forefathers Frederick W. Taylor and Frank and Lillian Gilbreth pioneered the study of mass production methods. They took their engineering roots and formed a new discipline to deal with the rising consumer demands for goods and services at economical prices. They lived in the transitional time when “handmade” goods could no longer keep pace with the growing consumer appetites for goods and services.

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