FEATURES

Improved customer service from the healthcare and wine industries

Holistic process-driven framework applied to uniquely different business models
By Erika Swartz and Jill Speece

Mastering habits of successful young professionals – ISEs in focus

Webinar series addresses managing mindsets for optimal results
By D. Scott Sink

Optimizing supply chains using Lean Six Sigma principles

Taking a wider perspective can better serve all stakeholders
By Merwan Mehta

How to make data in AI systems more accurate, reliable and valuable

Machine learning, predictive analytics can enable business strategy, flexibility
By Luca Collina and Mostafa Sayyadi

THE FRONT LINE

Top stories in this month's news from the field

• Self-piloted fighter jet gets VIP passenger
• Getting more vehicles to talk to each other
• Eyes on the phone a risk when on foot
• An ExpertISE look at the soft skills you need
• The AI doctor is in ... your inbox
• Manufacturing leans on mentoring efforts
• A 3D-printed lifesaver for ailing children
• Most common risk for crane workers? Heat
• Finding a truce in the office thermostat wars
  
• 'Ghost jobs’ haunt many career seekers
• 7 ways office work has evolved in the ’20s
• Book of the Month: How leaders can control the runaway train of AI

PERSPECTIVES

Performance by Kevin McManus

Our massive need for gooey teams

Management by Cynthia J. Young

Ensure a positive reputation for your team with high quality deliverables

Supply Chain by Jim Tompkins

Tariffs will force companies to redesign global supply chains

THE INSTITUTE

This month in IISE news ...

• AI, Mayo Clinic leaders to highlight healthcare’s horizons
• See the latest ergo ideas in AEC exhibit hall
• Add your expertise to the mix at Annual 2025
• Nominate colleagues for Honors & Awards
• Scholarship prizes, prestige further your career goals
• IISE Training Focus: Pass on your skills with a Master Black Belt
• Career Zone: How to talk about salary in the job interview
• SHS mentorship program provides health process guidance
• Faces & Places of IISE