Human factors and Ebola

The challenge of creating error-free work processes just got more dangerous 

By Jerry L. Harbour

The ongoing Ebola outbreak demonstrates how an infectious disease, if not quickly contained at its point of origin, can spread not only throughout a country, but also from country to country and even continent to continent. The outbreak highlights the risks posed to medical workers who courageously care for critically sick patients and who themselves may sometimes succumb to the often fatal disease.

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