Service Systems Engineering Best Practice Virtual Benchmarking

Jan. 7, 2021
Presenter: Vittal Prabhu

Service Systems represent a growing and major component of most economies Globally. Service Systems represent different types of interdependence and hence often more, different types of complexity from traditional manufacturing and assembly type processes and operations. As such, ISE Principles, Methods, Strategies need to be tailored, tweaked, modified to adapt to the special requirements of Service Systems.

This webinar provides a framework for thinking about Service Systems Engineering. We'll focus on the following types of service systems:

  1. Enterprise Shared Services – IT, Finance, HR, Supply Chain, Business Process Improvement
  2. Healthcare
  3. Food and Retail Services

We have 'industry' seasoned experts discussing current best practices in ensuring Performance Excellence in these type of "Service Systems".  

Download PDF | Download Video