Creating Cultures that Support Full Potential Performance/Operational Excellence

The context for operational excellence, an organization's culture, is often treated as a "given" or pre-existing condition or constraint, non-treatable variable. David Poirier, CEO of The Poirier Group and President-Elect for IISE, Sreekanth Ramakrishnan, senior technical staff & CX program director at IBM will share extensive experience on principles and methods for ensuring that culture is a factor that is managed and shaped to support operational excellence.

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