Achieving a Breakthrough in the Quality, Safety, Access and Affordability of Care

Presenter: Alex Knight, founding partner, QFI Consulting

This webinar will be an introduction to the keynote address as well as the pre-conference workshop Alex Knight will provide at the Healthcare Systems Process Improvement Conference (HSPI), Feb. 26-28, 2020, in Savannah, Georgia. 

Alex will analyze the core dilemma facing healthcare systems around the world and will show that a breakthrough in the quality, safety, access and affordability of care is possible in a remarkably short time scale using the Theory of Constraints based approach demonstrated in his business novel Pride and Joy.

This webcast will be highly interactive and will give the participants the opportunity to run the famous "dice game" that demonstrates the core issues around patient flow in any healthcare system. There will also be an opportunity to see how to analyze a healthcare system using the Theory of Constraints and how to quickly focus improvement efforts for results in a remarkable short time scale. Participants will also be given an opportunity to see the latest thinking around making capacity decisions in healthcare environments with large uncertainty.

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