Seven Effective Lean Six Sigma Principles for the Modern Enterprise

Presenter: Merwan Mehta, Ph.D., professor, East Carolina University

In this presentation how for profit and not-for-profit enterprises can become world-class using the seven salient principles of lean Six Sigma will be discussed. The principles that will be covered are:

  1. Understand what constitutes value for your customers
  2. Understand that customers are only interested in efficiency and competence!
  3. How to treat employees as your greatest asset
  4. How to pay special attention to employees that interact with your customers
  5. Utilize the three best tools of LSS extensively: flow charts, standard work and check lists!
  6. Create a culture of doing it right the first time!
  7. Track all you want to improve. What is not measured cannot be improved!

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