How ThedaCare Created Its Own Management System

Presenter: Kim Barnas, author and faculty, ThedaCare Center for Healthcare Value

Hospitals have been relying on heroics and fire fighting to save the day, resulting in a lot of people putting safety and quality at risk while increasing costs. Facing the need to improve, some have bravely turned to lean thinking. But this new way of thinking is incompatible with the old top-down, hero-based system of management that presides in today’s healthcare culture. Kim Barnas has a story to tell about how her team created a management system; one that is stable and lean, from front-line supervisors to the president who creates a new culture of continuous improvement. Through this journey, Barnas now has a necessary road map for a better healthcare system that can be customized for other organizations willing to face the rocky terrain ahead.

Join Barnas, author of the book Beyond Heroes: A Lean Management System for Healthcare, for this 60-minute webinar on the highlights of how Barnas and her team created a lean management system through a series of experiments at ThedaCare in Appleton, Wisconsin.

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