Process Management

2 Days | 1.4 CEUs


In this course, you will learn how to apply lean tools and methods  to help determine where bottlenecks are, identify non-value-added operations, and develop a workable plan for process improvement projects.

What You Will Learn:

  • Identify non-value-added operations
  • Improve system performance through process management
  • Recognize how the application of lean methods can help reduce product costs
  • Explain how to implement processes 

Course Content

Specific topics covered include:

  • Success factors for process improvement projects
  • Reasons process improvement projects succeed or fail
  • Definition of a process
    - Suppliers
    - Inputs
    - Processes
    - Outputs
    - Customers
  • Process improvement using project management techniques
  • Mapping the process
    -  Flow charts
    - Value stream maps
  • Analyzing the data
  • Identifying process improvements
    - Root cause analysis
  • Implementing recommended processes - standard operating procedures – 5S
  • Implementing recommended processes
  • Addressing cultural and organizational issues
  • Measuring the process
  • The role of information in process management
  • Managing the improvement process

IISE reserves the right to cancel a class up to 15 business days prior to the scheduled start date

Registration Fee

Member: $795 Non-Member: $1,145

Course Schedule

No courses scheduled, contact James Swisher for availability