Charting Process Behavior

1.4 CEUs


IISE and MoreSteam are pleased to present this online course.

This Charting Process Behavior course provides the necessary tools to chart and understand process behavior over time. The body of knowledge covered by this course of study is also known as Statistical Process Control (SPC) and Statistical Quality Control (SQC). The course follows a traditional process improvement format to show how and when you would apply SPC tools. It does not assume prior Lean Six Sigma knowledge.

As you become proficient in all of the tools necessary to chart process behavior, quantify variability, and assess process capability, you will be prepared to play an important role as part of a process improvement team.

What You Will Learn:

After completing this course, you should be able to DO the following:

  • Use control charts to monitor process performance.
  • Be able to identify common cause and special cause sources of variation in a control chart.
  • Evaluate process performance over time using a trend chart.
  • Use a histogram to show the relative frequency of observations within categories of your data.
  • Develop a sub-grouping strategy.
  • Construct and interpret SPC charts for attribute data.
  • Perform a process capability analysis.

Course Outline

Click here to see an outline of the course: 


This course has no pre-requisites.

Additional Information on Registering for this Course

Note: This course is a collaboration between IISE and MoreSteam. The course will be delivered via MoreSteam’s innovative online learning platform and IISE members enjoy preferred pricing for this MoreSteam content. Please allow 1-2 business days to receive your course link from MoreSteam after completing your registration with IISE.

Registration Fee

Member: $380 Non-Member: $400