St. Sigma Hospital System Simulation Lean Six Sigma Activity

0.0 CEUs


IISE and MoreSteam are pleased to present this online course.

St. Sigma is a hands-on case study for process improvement training. Based on the successful results of an actual hospital lab project, St. Sigma is a data-rich learning tool that instructors can use to teach process improvement concepts in a risk-free environment.

St. Sigma is a data-rich, virtual case study and instructive simulation for the classroom where students learn process improvement tools in the context of completing a realistic project.

If you need to provide your Champions, process owners, and Belt students with a solid foundation in process improvement but lack the time to build a realistic, healthcare-based case study from scratch, then St. Sigma is for you.

What is This?

With St. Sigma, you get:

  • A complete, end-to-end case study - for Lean Six Sigma or general process improvement programs.
  • A realistic virtual lab - where your students can safely explore, experiment, and practice teamwork.
  • A comprehensive experience - that you can use to demonstrate dozens of statistical tools and techniques.
  • A flexible learning tool - that can be sized to meet your teaching objectives and time frame.
  • A customizable project - that you use for a diverse audience, from beginner to advanced.

Designed for the Healthcare Environment

St. Sigma Hospital is facing a serious quality issue: the turn-around-time for lab tests is far too long, especially for "stat" orders.

Based on a project from a MoreSteam customer, St. Sigma delivers a realistic experience from the initial problem definition through to the final implementation of improvements.

Who Uses St. Sigma?

St. Sigma is ideal for internal instructors and for consultants who need a realistic, relevant and data-rich case study but lack the time, technology or resources to develop one.

If you need to train students in a healthcare, hospital or lab setting, then St. Sigma will provide you with a flexible, affordable training tool that you can easily incorporate into your existing program.

With St. Sigma, you'll receive a comprehensive, end-to-end online project complete with an instructor version that includes teaching tips and solution files.

How it works

St. Sigma is not prescriptive: you can customize the pace, order, and depth of content to suit whatever level of mastery you wish your students to receive.

The flexible format gives you a single in-depth project that you can use to teach all levels of experience, from awareness training to the advanced mastery of tools. As the instructor, you can choose to use St. Sigma as:

  • A 1-2 day classroom workshop tool
  • A threaded case study for Study Halls in a Blended Learning model
  • A course capstone project
  • A supplemental exercise
  • A high-level example of successful project

The Storyline

Unlike MoreSteam's other training simulations, St. Sigma is not a game where teams work independently or compete on a simulated project. St. Sigma is an immersive teaching tool where your class learns in a unique, comprehensive and realistic online environment.

St. Sigma begins with a background story involving St. Sigma Hospital, which is facing a serious quality issue: the turn-around-time for lab tests is far too long, resulting in severe customer dissatisfaction.

In particular, the process excellence team has decided to focus on the cycle time of glucose testing, a high-volume analysis that should be quick to perform.

The Project

As students enter the simulation, they interact with a visual, online process map of a medical lab. The top menu is laid out in a DMAIC (Define-Measure-Analyze-Improve-Control) order. Each project phase offers several options (activities) supported by data sheets, templates and teaching lessons.

St. Sigma contains 27 different activities, from creating a Project Charter to Balancing Capacity, and only requires Microsoft® Excel®.

As students work through the activities, they begin to learn how to correctly apply the tools and templates of Lean Six Sigma to improve patient care and reduce operating costs.

They learn critical thinking skills and how the outputs of various analytical tools are linked and used across the phases of the project.

Instructor's Duties

As the instructor, you lead the class as you wish, guiding them through the tools and delivering the lessons you feel are most important.

You can choose to use St. Sigma for a few hours as a Yellow Belt overview, in a one-day intensive workshop, in small sessions tied to DMAIC phase and spread over weeks or months, or in a few days as a capstone project for Green or Black Belt training.

Simulation Data Sheet

Learn more by downloading the data sheet on this simulation here:


This course has no pre-requisites. Unlike other online providers, we do not require you to take any prerequisite course for this level of training.

Additional information on registering for this course

Note: This course is a collaboration between IISE and MoreSteam.  The course will be delivered via MoreSteam’s innovative online learning platform and IISE members enjoy preferred pricing for this MoreSteam content.  Please allow 1-2 business days to receive your course link from MoreSteam after completing your registration with IISE.


Registration Fee

Member: $70 Non-Member: $75