Overview

IISE and MoreSteam are pleased to present this online course.

Enhance your journey toward process design excellence. This course introduces the concepts needed to build process models that help you design new processes, improve old processes, and teach and learn Lean concepts.

Processes in most organizations are designed by leaning on past experience and good intentions – but all too often, the results fall short of expectations, leading to dissatisfied customers and a cycle of expensive find-and-fix efforts. Where do these design problems start? Static process maps generally don't account for real-world variability, but the antidote is more robust design practices that can lead to more confidence in the success of a process. This course outlines the methodology for using process modeling to determine what elements work and then arrange them in an optimal configuration to achieve the intended purpose.

Our goal is to help you enhance your organization's product or process development process by drawing upon a new set of tools, all focused on ensuring a design can meet customer requirements. Through process modeling, you'll be able to:

• "Build to Think" and explore a wider design space
• Stress-test your processes against variation
• Develop best practice operating procedures
• Mitigate risks and develop FMEA​s
• Make your case and get buy-in from stakeholders

Course Content

This course consists of multiple sessions, each of which is a collection of related lessons.

Individual lessons also include simulations, toolsets and interactive practice exercises.

On every page, you have access to a variety of helpful learning tools, from an online encyclopedia to a notes tab to support links. You can use the course navigation map to move through the course in a linear fashion or you can skip around and explore topics as you see fit.

Requirements

This course has no pre-requisites. Unlike other online providers, we do not require you to take any prerequisite course for this level of training.

Additional information on registering for this course

Note: This course is a collaboration between IISE and MoreSteam.  The course will be delivered via MoreSteam’s innovative online learning platform and IISE members enjoy preferred pricing for this MoreSteam content.  Please allow 1-2 business days to receive your course link from MoreSteam after completing your registration with IISE.