This course presents common patient flow challenges and explores the system dynamics affecting patient throughput across the entire enterprise. We will cover industrial engineering concepts and tools you can use to develop metrics and conduct PI projects to evaluate and improve your institution's patient flow throughout the entire patient encounter.
What You Will Learn:
Upon completion of this course, you will be able to:
- Explain key concepts of patient flow through an acute care hospital and various patient access points
- Illustrate the importance of the emergency department in today’s environment
- Develop hospital metrics to evaluate patient flow efficiency with respect to historical performance and industry benchmarks
Course Content
Day 1
- What is Patient Troughput
- Admission Sources
- Bed Management/Bed Request
- ED
- PI Frameworks
Day 2
- Simulation
- IP Flow - Care/Case Management
- Discharge Process Improvement