Outstanding SHS Members

Member Recognition Program

The SHS Membership Committee has now changed to become the Member Recognition Committee with a goal of highlighting and recognizing member achievements and professional milestones. The SHS Membership Committee needs your help in nominating our society's outstanding members for their achievements! If you, or a fellow Society of Health Systems member, has had a recent achievement in any of the below categories, fill out the nomination form and send in to John Jackson (jackxx@shands.ufl.edu). Here are the categories for filling out a nomination form:

  • Major professional publication(s)/speaking engagements
  • Advanced degrees achieved
  • Significant professional career promotion/advancement
  • Professional recognition from other professional societies

After the nomination form is received, the Outstanding Member candidate will then be contacted by an SHS Recognition Committee member and will be recognized in the next SHS Monthly Newsletter. In addition to the above award categories, members will also be recognized for IISE Senior Member status, SHS Diplomate Status, and Years of Continuous Service in SHS milestones (five years, 10 years, etc.).

Thank you for your help in nominating our Outstanding Members for their achievements! 

August 2014

Tiffany Formby 100


Tiffany Formby is an associate in the Physician Solutions Group for Huron Consulting Group. She received her B.S. in industrial engineering in 2011 and M.S. in health systems in 2012, both from Georgia Tech. Read more about Tiffany 

July 2014

/uploadedImages/SHSNew/Membership/croppedMuhanad Hirzallah.jpg

Muhanad Hirzallah is the President and Managing Consultant of Healthcare Operational and Performance Excellence (HOPE), a consulting and training company focused on improving healthcare processes including clinical and administrative Processes, and a member of the Mayo Clinic Business Accelerator. Muhanad works with hospitals to improve quality and patient safety, improve access and satisfaction while reducing the cost.
Read more about Muhanad 

Susan Seidensticker

Since October 2013, Susan Seidensticker has served in the program manager role for Texas Region 2 under the Medicaid Transformation Waiver (approximately 90 projects across a 16-county area). Responsibilities include: coordination of all learning collaborative activities; facilitation of semi-annual reporting to HHSC/CMS; content expert on Category 3 Outcome measures (to demonstrate impact of improvement efforts); and serving as liaison between the state (HHSC) and the performing providers/project owners throughout the region. Read more about Susan 


Rudy Santacroce is the System Director of Management Engineering and Process Improvement for CHRISTUS Health, an international health system serving the southern United States, Chile, and Mexico. Rudy’s experience spans over two decades as an Industrial and Management Engineer with extensive experience in both academic and community healthcare environments. Read more about Rudy 

Charles DeBusk 

Charles DeBusk is Vice President; Performance & Process Improvement for UHS of Delaware, a subsidiary of Universal Health Services, Inc. In this role, he provides leadership for process improvement and productivity management in the Acute Division’s 25 hospitals and has operations responsibility for Corporate Pharmacy, Surgery and Laboratory. Read more about Charles 

February 2014


Recognized for significant professional career promotion/advancement, Joyce T. Siegele has been promoted to director of productivity management at Northside Hospital in Atlanta. She was promoted from the role of productivity improvement manager.

Read more about Joyce  

September 2012 - Dean Athanassiades and Aaron Kanne

Dean Athanassiades 

Dean Athanassiades, was appointed senior director, clinical informatics software customer services at Philips Healthcare. Dean has served as a director, senior manager, consultant, and in a variety of marketing and sales positions at Philips Healthcare, Agilent Technologies and Hewlett-Packard during his 30-year career. Dean is a Diplomate of the Society for Health Systems and a senior member of the Institute of Industrial and Systems Engineers. He also holds the Project Management Professional (PMP) and Certified Professional in Healthcare Information and Management Systems (CPHIMS) credentials.

Aaron Kanne 

Aaron Kanne was recently promoted at Care Logistics to manager, project management and PMO. Prior to this promotion, Aaron was a senior project manager, and he has been with Care Logistics for more than three years. He graduated from Georgia Tech in 2006 with a master's of health systems engineering. He joined IISE in 2001, SHS in 2005, and is currently involved with the SHS membership recognition and conference committees.

 August 2012 - Jim Benneyan

Jim Benneyan 

Jim Benneyan has been an IISE and SHS member for more than 20 years. He started his career as an industrial engineer with IBM. He is currently an associate professor at Northeastern University.

Jim was one of 12 IISE senior members to receive the Fellow Award at the recent IISE Annual Conference. The Fellow Award recognizes outstanding leaders of the profession who have made significant, nationally recognized contributions to industrial engineering. His contributions include service as a member of the SHS Board of Directors and president, and service as an IISE technical vice president. In addition to being an IISE Fellow, Jim is an SHS Diplomate.

 July 2012 - Tiffany Adams Formby

Tiffany Formby  

Tiffany Adams Formby received her master’s degree in health systems from Georgia Tech in May 2012. She has completed improvement projects at Children's Hospital and Emory in Atlanta and at University Hospital in Augusta during her time as a student. Tiffany plans to begin her career with Huron Healthcare Consulting Group in January 2013. She joined IISE in 2007, SHS in 2009, and is currently involved with the SHS Academic Committee.

 June 2012 - Jelece E. Morris 

Jelece Morris  

Jelece E. Morris has been an IISE and SHS member since 2011. She earned a bachelor's degree in computer engineering from the University of Florida and is currently working on her master's degree in health systems at the Georgia Institute of Technology.

Ms. Morris is currently a graduate research assistant at Children's Healthcare of Atlanta Pediatric Hospital. She has aspirations to pursue a career focused on improving the quality, processes and products related to the health and safety of individuals. Morris currently serves on the 2013 Healthcare Systems Process Improvement Conference Committee.

 May 2012 - Laura Sims

Laura Sims 

Laura Sims recently graduated from Georgia Tech with her M.S. in health systems. She graduated in May 2010 from Georgia Tech with a B.S. in industrial and systems engineering. As part of her undergraduate capstone project, Laura worked with the Emory University Hospital Department of Emergency Medicine on patient flow issues. In the summer of 2011, she worked as an intern again with the Emory ED on process improvement projects. Laura continued on with Emory as a graduate research assistant alongside her coursework in the Health Systems program. 

Laura's future career plans include starting a new job with Deloitte as a Business Technology Analyst in September 2012. 

 April 2012- Roque Perez-Velez

 Roque Perez-Velez 

Roque Perez-Velez has been an IISE and SHS member since 1999. He earned a bachelor’s degree in industrial engineering from the University of Puerto Rico (Mayaguez) and a master's degree in industrial and systems engineering with a major in engineering management from the University of Florida.

Mr. Perez-Velez holds a professional engineer license and has been working for Shands HealthCare since 1999. Prior to Shands, he worked in the manufacturing industry for more than eight years.

March 2012 - Karl Kraebber

Karl Kraebber, St. John's Hospital has been an integral member of the SHS conference committee for multiple years. He has consistently gone above and beyond in his dedication and commitment to his role of track chair. Karl has made an effort to actively participate in a high percentage of our committee conference calls and has provided mentorship to some of the newer track chairs. He provides great ideas and feedback to the committee on a variety of relevant topics. Additionally, this year Karl presented on our SHS sponsored webinar to promote the 2012 conference. His enthusiasm for healthcare process improvement and our organization was professionally conveyed during the webinar, and it was a success.

February 2012 - Lanie Dixon

Lanie Dickson 

As an IISE and SHS member, Lanie has been very involved in the local Detroit IISE chapter. She has held several office positions, including treasurer, activities coordinator, and is currently running for president of the local chapter. Within her employer organization, Henry Ford Health System, in addition to carrying a full project load of benchmarking and redesign projects; Lanie volunteers for several internal committees including the local Heart Walk fundraising and our newly formed "Generation Y" network group. She is also actively involved with the alumni of her sorority.

January 2012 - John Templin


John has served as the board-appointed treasurer of SHS through three terms. Though he is exoficio, he always volunteers to serve on committees and help in any way that he can. Most recently, John volunteered for the SHS Bylaws committee. After the committee had rewritten the policy, he volunteered to help assemble the operations manual which will serve as the organization's memory of the various processes and procedures employed by the Society. This work was above and beyond the call of duty and helped us complete a full revision of the Bylaws and the creation of of an operation manual including policies and procedures in record time.

Previous years