PERFORMANCE: Digitalize to optimize

This level of technology sophistication represents the entry fee into today’s competitive business arena.
By Kevin McManus

MANAGEMENT: When your best employee gives 2 weeks' notice

Gaining the tacit knowledge will also provide opportunities to learn the nuances of the work the employee does.
By Cynthia J. Young

SUPPLY CHAIN: Not all disruptions are the same

Categorizing disruptions is important, as studying them helps us develop better responses and increase the resilience of our operations.
By Jim Tompkins

MANUFACTURING: A production system for job shops

A job shop is flexible but inefficient because it has to produce a large variety of products.
By Shahrukh A. Irani