ISE & IM Magazine References

March 2022 (Volume 54, No. 3)

Ergonomic engineering solutions for airport baggage handling
By Ben Zavitz and Ming-Lun Lu

Bern SH, Brauer C, Møller KL, et al. Baggage handler seniority and musculoskeletal symptoms: is heavy lifting in awkward positions associated with the risk of pain?. BMJ Open 2013;3:e004055. doi:10.1136/bmjopen-2013- 004055.

Brauer C, Mikkelsen S, Pedersen EB, Møller K, Simonsen EB, Koblauch H, Alkjaer T, Helweg-Larsen K, Thygesen LC (2019). Occupational lifting predicts hospital admission due to low back pain in a cohort of airport baggage handlers. International Archives of Occupational and Environmental Health. https://doi.org/10.1007/s00420-019-01470-z

Dale AM, Jaegers L, Welch L, Barnidge E, Weaver N and Evanoff B (2017). Facilitators & Barriers to the Adoption of Ergonomic Solutions in Construction. American Journal of Industrial Medicine, 60(3): 295-305.

Dell G. (1998). Survey of Airline Baggage Handlers Suggests Methods to Prevent Back Injuries, Airport Operations, 24, No 5.

Dell G (1997), “The Causes And Prevention Of Baggage Handler Back Injuries: A Survey Of Airline Safety Professionals”, Safety Science Monitor (Internet) Journal, Vol. 1 No. 3, October 1997, http//www.ipso.asn.au, Melbourne.

DorsaVi (2017). ViSafe Comparative Assessment Cast Study, Heathrow Airport. Dorsavi company website publication.

Goggins, R., Spielholz, P. and Nothstein, G. (2008). Estimating the effectiveness of ergonomic interventions through case studies: implications for predictive cost-benefit analysis. Journal of Safety Research, Volume 39, Issue 3, 339-344.

Koblauch H (2015). Low back load in airport baggage handlers. PhD thesis, University of Copehnhagen, Faculty of Health and Medical Sciences.

Lu M, Dufour JS., Weston EB., Marras WS (2018). Effectiveness of a vacuum lifting system in reducing spinal load during airline baggage handling. Applied Ergonomics, 70, 247-252.

Mikkelsen S, Brauer C, Pedersen EB, Alkjaer T, Koblauch H, Simonsen EB, Helweg-Larsen K, Thygesen LC (2016) A cohort study on meniscal lesions among airport baggage handlers. PLoS One 11:e0157336

Oxley L, Riley D, Rapley S, (2009). Musculoskeletal Ill-health Risks for Airport Baggage Handlers. Health and Safety Executive Report RR675.

Tafazzol A, Aref S., Mardani M., Haddad O and Parniapour M (2016). Epidemiological and biomechanical evaluation of airline baggage handling. International Journal of Occupational Safety and Ergonomics. 22 (2): 218-227.

Thygesen LC, Mikkelsen S, Pedersen EB, Moller KL, Alkjaer T, Koblauch H, Simonsen EB, Moller SP, Brauer C (2016). Subacromial shoulder disorders among baggage handlers: an observational cohort study. Int Arch Occup Environ Health 89:867–876

Weinstein MG, Hecker SF, Hess JA, Kincl L. A roadmap to diffuse ergonomic innovations in the construction industry: There is nothing so practical as a good theory. Int J Occup Environ Health. 2007;13:46–55

Welch LS, Russell D, Weinstock D, Betit E (2015). Best practices for health and safety technology transfer in construction. Am J Ind Med. 2015;58:849–857.

Zavitz B (2019), Hands Off My Luggage: Biomechanical, Physiological and Productivity Evaluation of a Baggage Lift Assist Device. Applied Ergonomics Conference, New Orleans, LA.

Zavitz B (2019b). Ergonomic Evaluation of Baggage Handling System. Unpublished Internal Company Report. Ergo Human Performance LLC.

Zavitz B (2020). Utilization of Smart and Wearable Technology to Evaluate the Impact of Ergonomic Solutions. Applied Ergonomics Conference (virtual).

April 2022 (Volume 54, No. 4)

The genealogy of Quality 4.0
By Jiju Antony, Shreeranga Bhat, Raja Jayaraman, Michael Sony and Ronald Snee

Antony, J. (2020), “Quality 4.0: Taking quality to its next level”, ISE Magazine, Vol. 52 No. 6, pp. 46-47. Antony, J., McDermott, O. and Sony, M. (2021), "Quality 4.0 conceptualisation and theoretical understanding: a global exploratory qualitative study", The TQM Journal (accepted for publication), https://doi.org/10.1108/TQM-07-2021-0215

ASQ (2021), "Quality Glossary", Quality resources. Available at: https://asq.org/quality-resources/quality-glossary/q (Accessed 1 Nov 2021).

Chen, C.H. and Chou, C.Y. (2020), “The integrated quality control model with product inspection and process improvement”, Quality Technology & Quantitative Management, Vol. 17 No. 6, pp. pp. 646–660.

Dean Jr, J. W. and Bowen, D. E. (1994), "Management theory and total quality: improving research and practice through theory development," The Academy of Management Review, Vol. 19 No. 3, pp. 392–418.

Escobar, C.A., McGovern, M.E. and Morales-Menendez, R. (2021), “Quality 4.0: a review of big data challenges in manufacturing”, Journal of Intelligent Manufacturing, Vol. 32, pp. 2319–2334.

Hyun Park, S., Seon Shin W., Hyun Park, Y., and Lee, Y., "Building a new culture for quality management in the era of the Fourth Industrial Revolution," Total Quality Management and Bussiness Excellence, Vol. 28 No. 9–10, pp. 934–945.

Ishikawa, K. (1985), What is Total Quality Control? Prentice-Hall, New Jersey.

Johnson, N. L., Kotz, S. and Wu, X. (2020), Inspection errors for attributes in quality control, CRC Press, NY.

Karapetrovic, S. and Willborn, W. (2000), "Quality assurance and effectiveness of audit systems," International Journal of Quality & Reliability Management, Vol. 17 No. 6, pp. 679-703.

Kuhn, T. S. (1962) The Structure of Scientific Revolutions, 4th Edition, University of Chicago Press, Chicago , IL.

Martínez Fuentes, C., Balbastre Benavent, F., Escribá Moreno, M.A., González Cruz, T.F. and Pardo del Val, M. (2003), "ISO 9000‐based quality assurance approaches and their relationship with strategic analysis", International Journal of Quality & Reliability Management, Vol. 20 No. 6, pp. 664-690.

Nwankwo, S. (2000), "Quality assurance in small business organizations: myths and realities," International Journal of Quality & Reliability Management, Vol. 17 No. 1, pp. 82-99.

Sony, M. and Naik, S. (2019), "Ten Lessons for managers while implementing Industry 4.0," IEEE Engineering Management Review, Vol. 47 No. 2, pp. 45–52.

Sui Pheng, L. and Yeo, H.K.C. (1997), "ISO 9000 quality assurance in Singapore's construction industry: an update", Structural Survey, Vol. 15 No. 3, pp. 113-117.

Watson, Greg (2019), "The Ascent of Quality 4.0," Quality Progress., Vol. 52 No. 3, pp. 24–30.

May 2022 (Volume 54, No. 5)

“Supply chain myths – and why Lean was not the culprit” By Bublu Thakur-Weigold

https://www.linkedin.com/pulse/economists-supply-chains-prof-dr-stephan-wagner?trk=public_profile_article_view

https://www.linkedin.com/posts/prof-dr-stephan-wagner-35b32532_just-in-time-or-just-in-case-towards-resilient-activity-6896536993094782976-UFqI/

https://www.oecd.org/trade/events/oecd-global-forum-on-trade/

Torbjörn Netland, “Just-in-time and the Covid pandemic”, Planet Lean, January 21, 2021, accessible at https://planet-lean.com/just-in-time-pandemic/.

Yossi Sheffi, “Pandemic Shortages Haven’t Shattered the Case for ‘Just-in-Time’ SupplyChains: Lean-inventory principles have come under fire during ongoing supply-chain strains, but the discipline, collaboration and agility behind the JIT strategy may be just what businesses need,” The Wall Street Journal, Jan. 20, 2022.

Yossi Sheffi, “The New (Ab) Normal: Reshaping Business and Supply Chain Strategy Beyond Covid-19.” MIT CTL Media, 2020.

“Global supply chains are still a source of strength, not weakness: Resilience comes not from autarky but from diverse sources of supply,” The Economist, April 3, 2021

Richard Baldwin and Rebecca Freeman, “Trade Conflict in the Age of Covid-19,” Vox CEPR Policy Portal, May 22, 2020, accessible at https://voxeu.org/article/trade-conflict-age-covid-19.

Sebastien Miroudot, “Resilience versus robustness in global value chains: some policy implications,” ox CEPR Policy Portal, June 18, 2020, accessible at https://voxeu.org/article/resilience-versus-robustness-global-value-chains Åhlström, P., Danese, P., Hines, P., Netland, T.H., Powell, D., Shah, R., Thürer, M. and van Dun, D.H., 2021. “Is lean a theory? Viewpoints and outlook.” International Journal of Operations & Production Management.

June 2022 (Volume 54, No. 6)

Human-computer interface, deep learning and explainable AI
Chang S.Nam, et al

Acharya, J. N., Hani, A. J., Cheek, J., Thirumala, P., & Tsuchida, T. N. (2016). American clinical neurophysiology society guideline 2: guidelines for standard electrode position nomenclature. Neurodiagnostic Journal, 56(4), 245-252.

BBCI (2008), BCI Competition, Berlin Brain-Computer Interface team, http://www.bbci.de/competition/

Lawhern, V. J., Solon, A. J., Waytowich, N. R., Gordon, S. M., Hung, C. P., & Lance, B. J. (2018). EEGNet: a compact convolutional neural network for EEG-based brain–computer interfaces. Journal of Neural Engineering, 15(5), 056013.

Neuralink (2021). Monkey MindPong, YouTube. https://www.youtube.com/watch?v=rsCul1sp4hQ

Roy, Y., Banville, H., Albuquerque, I., Gramfort, A., Falk, T. H., & Faubert, J. (2019). Deep learning-based electroencephalography analysis: a systematic review. Journal of Neural Engineering, 16(5), 051001.

Shah, V., Golmohammadi, M., Ziyabari, S., Von Weltin, E., Obeid, I., & Picone, J. (2017, December). Optimizing channel selection for seizure detection. In Proceedings of the 2017 IEEE Signal Processing in Medicine and Biology Symposium (SPMB) (pp. 1-5). IEEE.

A systems perspective on diverse teams
Paul Stanfield

Maznewski, “Understanding our Differences: Performance in Decision-Making with Diverse Members”, Human Relations, Vol. 47, No. 5, 1994.

Nichols, Edwin J. Philosophical aspects of cultural differences. Western Psychiatric Institute and Clinic, 1981.

July 2022 (Volume 54, No. 7)

The automotive semiconductor crisis and the way forward
Arnab Banerjee and John Moore

http://www.businessworld.in/article/Memory-And-Storage-Fueling-The-Shift-From-Horsepower-To-Brainpower/15-07-2021-396721/ (Accessed on 8/12/21)

https://venturebeat.com/2019/04/22/tesla-claims-its-latest-self-driving-chip-is-six-times-more-powerful-than-its-rivals/

https://www.cnbc.com/2021/02/11/how-covid-led-to-a-60-billion-global-chip-shortage-for-automakers.html

https://www.linkedin.com/pulse/semiconductor-industry-strategic-concentrated-claus-aasholm/

https://ihsmarkit.com/research-analysis/managing-the-2021-automotive-chip-famine.html

https://www.cnbc.com/2021/04/01/tsmc-to-invest-100-billion-over-next-3-years-to-meet-chip-demand.html

David Simchi-Levi, 2020, Building Resilient Supply Chains Won’t Be Easy

https://www.alliedmarketresearch.com/automotive-microcontroller-market-A06049

https://www.mordorintelligence.com/industry-reports/automotive-semiconductor-market

https://www.prnewswire.com/news-releases/cox-automotive-december-auto-sale-forecast-slow-second-half-holds-full-year-sales-below-15-million-for-second-straight-year-301451513.html

https://www.linkedin.com/pulse/just-in-time-manufacturing-indian-automotive-industry-nikhil-hulwan/

https://www.spglobal.com/marketintelligence/en/news-insights/latest-news-headlines/auto-sales-in-us-europe-plummeted-in-april-as-china-rebounded-from-covid-19-hit-58786656

https://www.cnbc.com/2019/07/23/japan-south-korea-dispute-impact-on-semiconductor-supply-chain-prices.html

https://www.mckinsey.com/industries/automotive-and-assembly/our-insights/coping-with-the-auto-semiconductor-shortage-strategies-for-success

https://www.cnbc.com/2021/11/19/jpmorgan-on-semiconductor-shortage-and-outlook-for-2022-2023.html

https://techcrunch.com/2021/06/07/bosch-opens-1-2-billion-chip-plant-in-germany/

https://www.sensiblemicro.com/blog/industry-news-akm-plant-fire

https://www.logisticsinsider.in/factory-fires-top-reason-behind-supply-chain-disruptions-in-2020-resilinc-report/

Best practice of Lean construction tools in maintenance building projects
Mohsin Al Taie

Salem O, Solomon J, Genaidy A, Luegring M. Site implementation and assessment of lean construction techniques. Lean Constr J. 2005;2(2):1-21.

Ballard G, Tommelein I. Current Process Benchmark for the Last Planner System. Lean Constr J. 2016;13(1):57-89.
https://leanconstruction.org.uk/wp-content/uploads/2018/10/Ballard_Tommelein-2016-Current-Process-Benchmark-for-the-Last-Planner-System.pdf
https://www.leanconstruction.org/media/library/id58/Target_Value_Design_Current_Benchmark.pdf

Khaleel T, Al-Zubaidy A. Major factors contributing to the construction waste generation in building projects of Iraq. MATEC Web Conf. 2018;162:1-7.
doi:10.1051/matecconf/201816202034

Khaleel T, Al-Zubaidy A. Major factors contributing to the construction waste generation in building projects of Iraq. MATEC Web Conf. 2018;162:1-7.
doi:10.1051/matecconf/201816202034

Alwi S, Hampson K, Mohamed S. Non Value-Adding Activities : a Comparative Study of Indonesian and. Iglc-10. Published online 2002:1-12.

Alhalafi MDM, Kang PS. A Critical Review of Lean Project Management and Its Application in Construction Project Management. 2017;8:1137-1142.

Ansah RH, Sorooshian S, Mustafa S Bin, Duvvuru G. Lean construction tools. Proc Int Conf Ind Eng Oper Manag. Published online 2016:784-793.

Gambetese J, Pestana C. Connection between Lean Design / Construction and Construction Worker Safety. CpwrCom. Published online 2014:1-40.
https://www.cpwr.com/sites/default/files/publications/GambateseLeanandSafetyFinalReport.pdf

PMBOK. PROJECT MANAGEMENT INSTITUTE A Guide to the Project Management Body of Knowledge. Management. 2000;2004:2000.

Koskela L, Howell G. The theory of project management: Explanation to novel methods. Proc 10th Annu Conf Lean Constr. Published online 2002:1-11.
http://www.researchgate.net/publication/228918258_The_theory_of_project_management_explanation_to_novel_methods/file/e0b495289507c3a662.pdf

August 2022 (Volume 54, No. 8)

Using the right digital technologies for supply chain visibility
By Stephan M. Wagner and Christian Postel

Barratt, M., Oke, A. (2007). Antecedents of supply chain visibility in retail supply chains: A resource- based theory perspective. Journal of Operations Management, 25(6), 1217-1233.

Busse, C., Regelmann, A., Chithambaram, H., Wagner, S.M. (2017). Managerial perceptions of energy in logistics. International Journal of Physical Distribution & Logistics Management, 47 6), 447-471.

Schmidt, C.G., Klöckner, M., Wagner, S.M. (2021). Blockchain for supply chain traceability: Case examples for luxury goods, In: Voigt, K.-I., Müller, J. (eds.): Digital Business Models in Industrial Ecosystems: Lessons Learned From Industry 4.0 Across Europe, Cham: Springer, 187-197.

September 2022 (Volume 54, No. 9)

The future of leadership education
By Michael J. Provitera and Mostafa Sayyadi
Burns, J. M. (1978). Leadership. Harper & Row.

Taylor, M, de Guerre, D, Gavin, J, and Kass, R. (2002). Graduate leadership education for dynamic human systems. Management Learning, 33: 3, 349-370.

Connaughton, S. L., Lawrence, F. L., & Ruben, B. D. (2003). Leadership development as a systematic and multidisciplinary enterprise. Journal of Education for Business, 79(1), 46-51.

October 2022 (Volume 54, No. 10)

ISE October 2022 references

How to ease ergonomic strains during robot-assisted surgeries
By Michael Saujani

Armijo, P. R., Huang, C. K., High, R., Leon, M., Siu, K. C. & Oleynikoy, D. (2019). Ergonomics of minimally invasive surgery: An analysis of muscle effort and fatigue in the operating room between laparoscopic and robotic surgery. Surgical Endoscopy, 33, 3223-2331.

Franasiak J, Ko EM, Kidd J, Secord AA, Bell M, Boggess JF, Gehrig PA. Physical strain and urgent need for ergonomic training among gynecologic oncologists who perform minimally invasive surgery. Gynecol Oncol. 2012 Sep;126(3):437-42. doi: 10.1016/j.ygyno.2012.05.016. Epub 2012 May 18. PMID: 22613351.

Gould, G. (2019). The impact of robotics on safety and health. Compliance Health.

Hislop, J., Hensman, C., Isaksson, M., Tirosh, O. & McCormick, J. (2020). Self-reported prevalence of injury and discomfort experienced by surgeons performing traditional and robot-assisted laparoscopic surgery: A meta-analysis demonstrating the value of RALS for surgeons. Surgical Endoscopy, 34: 4741- 4753.

Industrial Robots and Robot Systems-Safety Requirements. ANSI/RIA R15.06-2012. Middlesworth, M. (2013). A short guide to leading and lagging indicators of safety performance. Ergonomics Plus. http://ergo-plus.com/leading-lagging-indicators-safety-preformance/

Midwest Worker Center Ergonomic Training Project. Identifying and addressing ergonomic hazards workbook. OSHA. https://www.osha.gov/sites/default/files/2018-12/fy15_sh-27643- sh5_ErgonomicsWorkbook.pdf

The National Institute for Occupational Safety and Health (NIOSH). (n.d.). Centers for Disease Control and Prevention. https://www.cdc.gov/niosh/

Occupational Safety and Health Act of 1970, Public Law No. 91-596, 84 Stat. 1590 (1970). https://www.osha.gov/laws-regs/oshact/completeoshact

OSHA. (1987, September 21). Guidelines for robotics safety. United States Department of Labor. https://www.osha.gov/enforcement/directives/std-01-12-002

Saujani, M. (2016). World-class safety culture applying the five pillars of safety. Professional Safety, 37- 41.

Saujani, M. (2016). How to cultivate a world-class safety culture actively engaging employees using the five pillars of safety. MKS Safety, LLC.

Saujani, M. & Adler, N. (2004). Safety at Fort Dearborn Co.: Transforming from ‘most wanted’ to best in class. Professional Safety, 25–31.

Task-based risk assessment methodology. RIA TR R15.306-2016.

Torres, K. (2006). Making a safety committee work for you. Occupational Hazards. U.S. Bureau of Labor Statistics. Injuries, illness, and fatalities. Retrieved June 29, 2021, from http://www.bls.gov/iif/

van’t Hullenaar, C. D.P., Hermans, B. & Broeders, I. A. M. J. (2017). Ergonomic Assessment of the da Vinci Con robot-assisted surgery. Innovative Surgical Sciences, 2(2), 97-104. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6753997/

Digital supply chain 4.0: The competitive advantage for enterprises By Ilhaam Omar, Raja Jayaraman, Jiju Antony, Khaled Salah, Guilherme Tortorella, Michael Sony and Mohammed Omar

Ageron, B., Bentahar, O., Gunasekaran, A., 2020. Digital supply chain: challenges and future directions, in: Supply Chain Forum: An International Journal, Taylor & Francis. pp. 133–138.

Alkahtani, M., Abidi, M.H., 2019. Supply chain 4.0: A shift in paradigm, in: Proceedings of the International Conference on Industrial Engineering and Operations Management, Pilsen, Czech Republic, pp. 23-26.

Bentaher, C., Rajaa, M., 2022. Supply chain management 4.0: A literature review and research framework. European Journal of Business and Management Research 7, 117–127.

Büyüközkan, G., Göçer, F., 2018. Digital supply chain: literature review and a proposed framework for future research. Computers in Industry 97, 157–177.

Nasiri, M., Ukko, J., Saunila, M., Rantala, T., 2020. Managing the digital supply chain: The role of smart technologies. Technovation 96, 102121.

Vailshery, L.S., 2021. Global iot and non-iot connections 2010- 2025. https://www.statista.com/statistics/1101442/iot-number-of%20connecteddevicesworldwide/#:~:text=The %20total%20installed%20bse%20of,that%20are%20expected%20in%202021.

Xu, J., 2014. Managing digital enterprise: ten essential topics. Springer.

Dinçsoy, M.O. (2020). Sustainable Development and Industry Revolutions. In: Çalıyurt, K. (eds) New Approaches to CSR, Sustainability and Accountability, Volume I. Accounting, Finance, Sustainability, Governance & Fraud: Theory and Application. Springer, Singapore. https://doi.org/10.1007/978-981-32-9588-9_5

Groumpos, Peter P. "A Critical Historical and Scientific Overview of all Industrial Revolutions." IFAC- PapersOnLine 54.13 (2021): 464-471.

Sharma, Ashwani, and Bikram Jit Singh. "Evolution of industrial revolutions: A review." International Journal of Innovative Technology and Exploring Engineering (IJITEE) 9.11 (2020): 66-73.

Ahsan, Syed Rifat, et al. "Digital Supply Chain Management Ecosystem Powered by Blockchain Technology." 2021 IEEE Asia-Pacific Conference on Computer Science and Data Engineering (CSDE). IEEE, 2021.

Omar, Ilhaam A., et al. "Automating procurement contracts in the healthcare supply chain using blockchain smart contracts." IEEE Access 9 (2021): 37397-37409.

Omar, Ilhaam A., et al. "Enhancing vendor managed inventory supply chain operations using blockchain smart contracts." IEEE Access 8 (2020): 182704-182719.

ESCAP, UN. "Inventory of smart road solutions in the context of COVID-19." (2021).


Industrial Management references September-October 2022

The essential leader By Susan O. Schall

Altman, Louisa. “Humanizing Workplace Relationships – People Aren’t Tasks.” Intentional Communication Consultants Blog, 2020.

Bush, Michael C. A Great Place to Work for All. Oakland, CA: Berrett-Koehler Publishers, Inc., 2018.

Collins, Jim. Good to Great: Why Some Companies Make the Leap and Others Don’t. New York: Harper Collins, 2001.

Emerson, Howard P., and Douglas C.E. Naehring. Origins of Industrial Engineering: The Early Years of a Profession. Norcross, GA: Industrial Engineering & Management Press, 1988.

Hsu, Andrea. “As the Pandemic Recedes, Millions of Works are Saying I Quit” NPR, June 24, 2021.

Jacobsen, Janet. “Six Sigma Saves Nearly $1 Billion, Key Customers and a Company,” ASQ, 2008, http://rube.asq.org/2006/09/six-sigma/six-sigma-saves-nearly-1-billion.pdf.

Lencioni, Patrick. The Ideal Team Player: How to Recognize and Cultivate the Three Essential Virtues. San Francisco, CA: Jossey-Bass, 2016.

Lencioni, Patrick, The Five Dysfunctions of a Team: A Leadership Fable. Jossey-Bass, 2002.

Lencioni, Patrick, The Advantage: Why Organizational Health Trumps Everything Else in Business. Jossey-Bass, 2012.

Lencioni, Patrick. “Answering Question #5 – What Is Most Important Right Now?” CAPA Pro Webinar, 2021

Morgan, Kate. “The Great Resignation: How employers drove workers to quit and The Great Resignation and the Future of the Workplace.” Entrepreneur.

Parikh, Anil, Susan Schall, and Ron Snee, “Creative Thinking: Devising a Six Sigma Deployment When Top Management Is Not Initially on Board,” Six Sigma Forum Magazine, August 2014.

Reinicke, Carmen. “The Great Resignation is likely to continue, as 55% of Americans anticipate looking for a new job,” CNBC, August 25, 2021.

Rummler, Geary A. and Alan P. Brache. Improving Performance: How to Manage the White Space on the Organization Chart, 2nd Edition. San Francisco: Jossey-Bass Publishers, 1995.

Straw, Julie, Mark Scullard, Susie Kukkonnen, and Barry Davis The Work of Leaders: How Vision, Alignment and Execution Will Change the Way You Lead. San Francisco, Ca: John Wiley & Sons, 2013.

Schall, Susan O., “Your Opinion: Is Your Organization Healthy Enough for Six Sigma?” Six Sigma Forum Magazine, Vol 14, No. 4, August 2015, pp.26-29.

SOS Essential Leader Master Class, Transformational_Leader_Master_Class.pdf (execute2compete.com) [16] Taylor, Kris. “I’m Surprised that We’re Surprised,” Transitions, Evergreen Leadership blog, October 27, 2021 ( https://evergreenleadership.com/2021/10/27/im-surprised-that-were-surprised-great-resignation/).

November 2022 (Volume 54, No. 11)

ISE November 2022 references

Lean lends a helping hand in developing countries
By Andrew Parris

LeanFrontiers, https://leanfrontiers.com/category/economic-lean-development-in-zambia-africa/

“Spreading Hope by Creating Wealth,” LeanFrontiers blog, https://leanfrontiers.com/spreading-hope-by-creating-wealth/

“Self-Creating Capital with help from Lean and the Free Market,” LeanFrontiers blog, https://leanfrontiers.com/self-creating-capital-with-help-from-lean-and-the-free-market/

The Routledge Companion to Lean Management, edited By Torbjorn H. Netland, Daryl J. Powell, 2017

Introducing KAIZEN in Africa, JICA, https://www.grips.ac.jp/forum/pdf09/Introducing_KAIZEN_in_Africa.pdf

Kaizen Handbook, JICA, 2018, https://www.jica.go.jp/project/tanzania/006/materials/ku57pq00001x6jyl-att/KAIZEN_handbook.pdf

The International Trade Centre, www.intracen.org

“Making Work and the World a Better Place,” Andrew Parris, April 2019 ISE Magazine article, https://link.iise.org/ISEApril19_Parris

“The Seven Habits of Process Improvement,” Andrew Parris, ASQ Lean & Six Sigma Review, scheduled May 2023

The Lean Turnaround, Art Smalley, McGraw Hill, 2013

“What Christian Leaders Can Learn from Lean,” Andrew Parris and Dr. Don Pope, Christian Business Review, 2020

2 Second Lean, Paul Akers, FastCap Press, 2014

Sustainable development in engineering education in Puerto Rico
By Circe E. Niezen and Alba J. Brugueras-Fabreeferences

Abdul Ghani, A. G. et al. (2022). Developing an interactive PBL environment via persuasive gamify elements: a scoping review. Research and Practice in Technology Enhanced Learning, 17(21).

Brugueras, A. J., & Niezen, C. E. (2020). Hacia un nuevo currículo sostenible en ingeniería industrial, economía y negocios: Aprendizaje basado en proyectos. Presented at 2020 Congreso Universidad Desarrollo Sostenible in Havana, Cuba, February 2020.

Clark, K. R. (2022). Education for Sustainable Development, curriculum reform and implications for teacher education in a small island developing state. Discourse and Communication for Sustainable Education,13(1), 145-153.

Cutter, S. L., et al. (2008). A place-based model for understanding community resilience to natural disasters. Global Environmental Change, 18(4), 598-606.

Guerra, A. (2017). Integration of sustainability in engineering education Why is PBL an answer? International Journal of Sustainability in Higher Education,18(3), 436-454.

Joint SDG Fund (n.d.). Goal 4: Quality Education. https://www.jointsdgfund.org/sustainable-development-goals/goal-4-quality-education

Lloréns-Vélez, E. (2018, December 5). Puerto Rico Planning Board: Hurricane Maria had an economic impact of $43 billion. Caribbean Business. https://caribbeanbusiness.com/puerto-rico-planning-board-hurricane-maria-had-an-economic-impact-of-43-billion/

Masters, J. (2017, November 22). Hurricane Maria damage estimate of $102 billion surpassed only by Katrina. Weather Underground. https://www.wunderground.com/cat6/hurricane-maria-damages-102-billion-surpassed-only-katrina

Niezen, C. E., & Brugueras, A. J. (2022).. Sustainable development in Engineering teaching: Challenges during the covid-19 pandemic in Puerto Rico. Presented at IISE Annual Conference and Expo 2022, May 21-24, 2022, Seattle, USA.

Nikolić, V. M., & Vukić, T.M. (2021), Sustainable Development as a challenge of engineering education. Thermal Science, 25(3A), 1921-1933.

Pérez-Medina, E. (2018). Aprendizaje basado en proyecto: Una metodología de enseñanza del Siglo XXI. PVC Higher Education Services, 16-18.

Sinclair, M. (2007). Education in emergencies. Commonwealth Education Partnerships.
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The Global Goals for Sustainable Development (n.d.). The 17 goals [web page].

UNESCO (2017). Education for Sustainable Development Goals: Learning objectives. https://www.sdg4education2030.org/education-sustainable-development-goals-learning-objectives-unesco-2017#:~:text=Education%20for%20Sustainable%20Development%20Goals%20%2D%20Learning%20Objectives%20(UNESCO%2C%202017),-Submitted%20by%20geraldine&text=UNESCO%20has%20been%20promoting%20Education,Programme%20(GAP)%20on%20ESD

February 2023 (Volume 55, No. 2)

ISE February 2023 references

Another step forward for climate action
By Nabil Nasr
Masood, E., Tollefsen, J., & Irwin, A. (2022). COP27 climate talks: what succeeded, what failed and what’s next. Nature, 612, 16-17. doi: https://doi.org/10.1038/d41586-022-03807-0

Leading change in healthcare By Jeff Bean, Shay Bergmann, Jann Gao, Bethlyn Gerard, Wyatt Hockmeyer, Adam McKillop, Matt Vogl and Colin West

Androus, A.B. (2022, August 5). The (Not so) Great Escape: Why New Nurses are Leaving the Profession. https://www.registerednursing.org/articles/why-new-nurses-leaving-profession/

Baloh J, Zhu X, Ward MM. (2018). Implementing team huddles in small rural hospitals: how does the Kotter model of change apply? J Nurs Manag. 26(5):571-578.

Bannow, T., & Christ, G. (2021). A matter of supply and demand: Healthcare providers face high costs, demand for agency staff as COVID-19 rages. Modern Healthcare, 51(4), 14.

Bernstein, R. (2016, July 26). The Mind and Mental Health: How Stress Affects the Brain. Touro University WorldWide. www.tuw.edu/health/how-stress-affects-the-brain/

Boston-Fleischhauer, C. (2022). Reversing the Great Resignation in Nursing: More Things to Consider. JONA: The Journal of Nursing Administration, 52(6), 324–326. https://doi.org/10.1097/NNA.0000000000001155

Bouckenooghe D, Schwarz GM, Minbashian A. (2015). Herscovitch and Meyer's three-component model of commitment to change: meta-analytic findings. Eur J Work Organ Psychol. 24(4):578-595. doi:10.1080/1359432X.2014.963059

Bousquet J, Hellings PW, Agache I, et al. Allergic Rhinitis and its Impact on Asthma (ARIA) Phase 4 (2018): change management in allergic rhinitis and asthma multimorbidity using mobile technology. J Allergy Clin Immunol. 2019;143(3):864-879.

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Coulter, M. (2022, July 19). The Internal Talent Marketplace: Why you best talent is already working for you. Talent Canada. https://www.talentcanada.ca/the-internal-talent-marketplace-why-your-best-talent-is-already-working-for-you/

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Dyrbye, L. N., Major-Elechi, B., Hays, J. T., Fraser, C. H., Buskirk, S. J., & West, C. P. (2020). Relationship Between Organizational Leadership and Health Care Employee Burnout and Satisfaction. Mayo Clinic Proceedings, 95(4), 698–708.

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Oliver D. (2021). When organisations' behaviours betray their value statements. BMJ. 374:n2164.

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Shanafelt, T. D., Gorringe, G., Menaker, R., Storz, K. A., Reeves, D., Buskirk, S. J., Sloan, J. A., & Swensen, S. J. (2015). Impact of organizational leadership on physician burnout and satisfaction. Mayo Clinic Proceedings, 90(4), 432–440.

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State of New Hampshire. (n.d.). Perceived Stress Scale. State of New Hampshire Employee Assistance Program. https://www.das.nh.gov/wellness/docs/percieved_stress_scale.pdf

Swensen, S. (2020, June 25). Listen-Sort-Empower: Find and Act of Local Opportunities for Improvement to Create Your Local Practice. American Medical Association (AMA) EdHub: StepsForward. https://edhub.ama-assn.org/steps-forward/module/2767765

Tabur, A., Elkefi, S., Emhan, A., Mengenci, C., Bez, Y., & Asan, O. (2022). Anxiety, Burnout and Depression, Psychological Well-Being as Predictor of Healthcare Professionals’ Turnover during the COVID-19 Pandemic: Study in a Pandemic Hospital. Healthcare (Basel, Switzerland), 10(3). doi.org/10.3390/healthcare10030525

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Determining the causes of surgical teams’ burnout
By Viola Goodacre, Elizabeth Kwong, Chao Chin Liu, Karthik Adapa and Lukasz Mazur

Al-Ghunaim, T. A., Johnson, J., Biyani, C. S., Alshahrani, K. M., Dunning, A., O’Connor, D. B. (2022). Surgeon burnout, impact on patient safety and professionalism: A systematic review and meta-analysis. The American Journal of Surgery, 224(1), Part A, July 2022, 228-238. https://doi.org/10.1016/j.amjsurg.2021.12.027.

Audis, B., Damayanti, S. (2020). Evaluation of Burnout and Work-Life in Surgical Trauma Acute Care Units, Journal of Trauma Nursing, 27(4), 200-206. https://doi.org/10.1097/jtn.0000000000000515.

Brown, C., Joseph, B. A., Davis, K., & Jurkovich, G. J. (2021). Modifiable factors to improve work-life balance for trauma surgeons. The Journal of Trauma and Acute Care Surgery, 90(1), 122–128. https://doi.org/10.1097/ta.0000000000002910.

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Cunningham, C. T., Quan, H., Hemmelgarn, B., Noseworthy, T., Beck, C. A., Dixon, E., Samuel, S., Ghali, W. A., Sykes, L. L., & Jetté, N. (2015). Exploring physician specialist response rates to web-based surveys. BMC Medical Research Methodology, 15, 32. https://doi.org/10.1186/s12874-015-0016-z

Maslach, C., Jackson, S. E., & Leiter, M. P. (1997). Maslach Burnout Inventory: Third edition. In C. P. Zalaquett & R. J. Wood (Eds.), Evaluating Stress: A Book of Resources (pp. 191–218). Scarecrow Education.

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Improving, sustaining access to health services
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Smart thinking = smart factory layout = smart factory
By Shahrukh Irani

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Burbidge, J.L. (1996). Production Flow Analysis for Planning Group Technology. New York, NY: Oxford University Press Inc.

Hales, L.H. & Andersen, B. (2002). Planning Manufacturing Cells. Dearborn, MI: Society of Manufacturing Engineers.

Hyer, N. & Wemmerlov, U. (2002). Reorganizing the Factory: Competing through Cellular Manufacturing. Portland, OR: Productivity Press.

Irani, S.A. (2020). Job Shop Lean: An Industrial Engineering Approach to Implementing Lean in High-Mix Low-Volume Production Systems. Boca Raton, FL: CRC Press.

King, P.L. (2009). Lean for the Process Industries: Dealing with Complexity. Boca Raton, FL: CRC Press.

Krüger, T. (2020, April). Agile Production Systems for the VUCA World. (Source: https://tinyurl.com/5n825dpm)

Industrial Management January-February 2023

Six Visual Models for System Thinking
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March 2023 (Volume 55, No. 3)

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The role of ergonomics in business resilience
By Anuja Patil and Favio Corral

Cech, E.A., & Hiltner, S. (2022). Unsettled Employment, Reshuffled Priorities? Career Prioritization among College-Educated Workers Facing Employment Instability during COVID-19. Socius. https://doi.org/10.1177/23780231211068660

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Stephan Görner, Arvind Govindarajan, Ezra Greenberg, Ani Kelkar, John Kelleher, Ida Kristensen, Linda Liu, Asutosh Padhi, Alex Panas, and Zachary Silverman, (July 28th, 2022). Something’s coming: How US companies can build resilience, survive a downturn, and thrive in the next cycle. London, UK. https://www.mckinsey.com/business-functions/risk-and-resilience/our-insights/somethings-coming-how-us-companies-can-build-resilience-survive-a-downturn-and-thrive-in-the-next-cycle

Just-in-time workplace training through mixed reality technology
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“Easy and Fast Reconstruction of a 3D Avatar with an RGB-D Sensor,” Mao A., Zhang H., Liu Y., Zheng Y., Li G., Han G. (2017)

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Case Study: Ergo for the orchestra: Keeping Army musicians in perfect harmony
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Burbidge, J.L. (1996). Production Flow Analysis for Planning Group Technology. New York, NY: Oxford University Press Inc.

Hales, L.H. & Andersen, B. (2002). Planning Manufacturing Cells. Dearborn, MI: Society of Manufacturing Engineers.

Hyer, N. & Wemmerlov, U. (2002). Reorganizing the Factory: Competing through Cellular Manufacturing. Portland, OR: Productivity Press.

Irani, S. A. (2020). Job Shop Lean: An Industrial Engineering Approach to Implementing Lean in High-Mix Low-Volume Production Systems. Boca Raton, FL: CRC Press.

King, P.L. (2009). Lean for the Process Industries: Dealing with Complexity. Boca Raton, FL: CRC Press.

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How to Make a Custom Fabrication Shop Lean and Flexible, (Irani, 2020).

April 2023 (Volume 55, No. 4)

ISE April 2023 references

Reflections on sustainability education in engineering
By Andrea Sosa-Luviano, Ricardo Thierry-Aguilera, Ernesto Pacheco-Velazquez and Roberto Palacios-Rodriguez

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May 2023 (Volume 55, No. 5)

ISE May 2023 references

Sustainable manufacturing strategies
By Rosa Hilda Félix-Jácquez, María Merced Cruz-Rentería, Ma. Dolores Delgado-Celis

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PARLIAMENT, E. (2003). RoHS Directive. 8, 6–10.

Pérez, C., Ponce, P., Meier, A., Dorantes, L., Sandoval, J. O., Palma, J., & Molina, A. (2022). S4 Framework for the Integration of Solar Energy Systems in Small and Medium-Sized Manufacturing Companies in Mexico. Energies, 15(19), 6882. https://doi.org/10.3390/en15196882

Perrez, F. X. (2006). The strategic approach to international chemicals management: Lost opportunity or foundation for a brave new world? Review of European Community and International Environmental Law, 15(3), 245–257. https://doi.org/10.1111/j.1467-9388.2006.00528.x

Savii, G. G. (2003). Computer-Aided Design. Encyclopedia of Information Systems, 171–186. https://doi.org/10.1016/B0-12-227240-4/00011-3

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June 2023 (Volume 55, No. 6)

June 2023 references

Industrial Management May-June

The art of supplier negotiations in today’s complex digital age
By Saraj Gupta

Radio Spectrum 3G Auctions - http://www.gsmhistory.com/3g_auction/

A New Way to Buy - https://www.eetimes.com/a-new-way-to-buy/

8 Digital Transformation Trends in Procurement - https://visichain.io/digital-transformation-trends-procurement/

What is Blockchain Analytics, and How Does It Work? - https://originstamp.com/blog/what-is-blockchain-analytics-and-how-does-it-work/

Top 12 Use Cases of RPA in Procurement Process in 2023 - https://research.aimultiple.com/rpa-in-procurement/

The intersection of smart AI Bots and Robotic Process Automation - https://servisbot.com/the-intersection-of-smart-bots-and-robotic-process-automation-rpa/

How Walmart Automated Supplier Negotiations - https://hbr.org/2022/11/how-walmart-automated-supplier-negotiations

ChatGPT in Procurement – Revolutionizing the Norm - https://procurementtactics.com/chatgpt-in-procurement/

September 2023 (Volume 55, No. 9)

Relaunching Lean Six Sigma and the use of action research
By Tres Bishop

Alliger, G.M., Cerasoli, C.P., Tannenbaum, S.I., & Vessey, W.B. (2015). “Team resilience: How teams flourish under pressure,” Organizational Dynamics, 44(3), 176-184.

Bishop, T., Montgomery, T., Leo, A., Reeves, K. (2022). “Are Lean Six Sigma Critical Success and Failure Factors Two Sides of the Same Coin?” Benchmarking: An Internation Journal (in review).

Gomes, J.O., Borges, M.R.S., Huber, G.J., & Carvalho, P.V.R. (2014). “Analysis of the resilience of team performance during a nuclear emergency response exercise.” Applied Ergonomics, 45(3), 780-788.

Gucciardi, D.F., Crane, M., Ntoumanis, N., Parker, S.K., Thøgersen-Ntoumani, C., Ducker, K.J., Peeling, P., Chapman, M.T., Quested, E., & Temby, P. (2018). “The emergence of team resilience: A multilevel conceptual model of facilitating factors.” Journal of Occupational and Organizational Psychology, 91(4), 729-768.

Karlsen, J.T., & Berg, M.E. (2020). “A study of the influence of project managers’ signature strengths on project team resilience.” Team Performance Management: An International Journal, 26(3/4), 247-262.

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West, B.J., Patera, J.L., & Carsten, M.K. (2009). “Team level positivity: Investigating positive psychological capacities and team level outcomes.” Journal of Organizational Behavior, 30(2), 249-267.

How IE can exploit advances in systems engineeering, AI
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Bahill, T. and Madni, A.M. Trade-off Decisions in System Design, Springer, Dec. 2016

Madni, A.M. “Exploiting Augmented Intelligence in Systems Engineering and Engineered Systems,” INSIGHT Special Issue, Systems Engineering and AI, vol. 23, issue 1, p. 31-36, 2020

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Topol, E.J., “High Performance Medicine: The Convergence of Human and Artificial Intelligence,” Nature Medicine, 25, 44-56, 2019

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Monostori, B.K., Bauernhansl, T., Kondoh, S., Kumara, S., Reinhart G., Sauer, O., Schuh, G., Sihn, W., Ueda, K., “Cyber-Physical Systems in Manufacturing,” CIRP Annals, Vol. 65, Issue 2, 621-641, 2016

Barabasi, A-L., and Albert, R., “Emergence of Scaling in Random Networks,” Science, Vol. 286, Issue 5439, pp. 509-512, 1999

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October 2023 (Volume 55, No. 10)

Tackling crime as a systems problem: Opportunities and challenges
By Ibrahim Raji and Ali E. Abbas

PR Newswire (2021, February 18) Yearly Cost of Crime in US .$2.6 Trillion: First Estimate in 25 Years. https://www.prnewswire.com/news-releases/yearly-cost-of-crime-in-us-2-6-trillion- first-estimate-in-25-years-301230849.html; https://www.cambridge.org/core/journals/journal-of- benefit-cost-analysis/article/abs/incidence-and-costs-of-personal-and-property-crimes-in-the-usa- 2017/37CD0589C84DAEF0FEC415645A6D7977

Forbes (2021, July 1). We Spend $296 Billion Each Year On A Justice System That Doesn’t Make Us Safer. https://www.forbes.com/sites/forbeseq/2021/07/01/we-spend-296-billion-each- year-on-a-justice-system-that-doesnt-make-us-safer/?sh=6c17b7be7070

Abbas, A.E., & Howard, R.A. (2015). Foundations of Decision Analysis, Global Edition. Pearson Education. 37 – 40

U.S. Department of Commerce. (2018, March 28). Gross Domestic Product: 4th Quarter and Annual 2017 (Third Estimate); Corporate Profits: 4th Quarter 2017. Press release. https://www.bea.gov/news/2018/gross-domestic-product-4th-quarter-and-annual-2017-third- estimate-corporate-profits-4th

Zellner, M., Abbas, A.E, Budescu, D.V., & Galstyan, A. (2021). A survey of human judgement and quantitative forecasting methods. R. Soc. Open Sci. 8: 201187. https://doi.org/10.1098/rsos.201187

Ibrahim, R., & Abbas, A.E., (2023). Impact of National Indicators on Crime Prediction using Machine Learning Models. In Proceedings of the 2023 IISE Annual Conference.

Abbas, A. (2018). Foundations of Multiattribute Utility. Cambridge: Cambridge University Press. doi:10.1017/9781316596739 35-45

Fletcher K.C., Abbas A.E., A Value Measure for Public-Sector Enterprise Risk Management: A TSA Case Study. Risk Anal. 2018 May;38(5):991-1008. doi: 10.1111/risa.12932. Epub 2017 Oct 30. PMID: 29084366.

A.E. Abbas and A.H. Cadenbach, "On the Use of Utility Theory in Engineering Design," in IEEE Systems Journal, vol. 12, no. 2, pp. 1129-1138, June 2018, doi: 10.1109/JSYST.2016.2602562.

Foundation for Economic Education (2021, May 25). Francisco is Experiencing a Shoplifting Surge That’s Putting Stores out of Business. https://fee.org/articles/why-san-francisco-is- experiencing-a-shoplifting-surge-that-s-putting-some-stores-out-of-business/#:~:text=In %202014%2C%20a%20ballot%20referendum%20passed%20that%20downgraded,since%2C %20enforcement%20of%20shoplifting%20charges%20has%20waned%20significantly.

Amanda Y., Jennifer L., & Anna, H. (2021). Misdemeanor Prosecution (Working Paper No. 28600). National Bureau of Economic Research. https://www.nber.org/papers/w28600

Brennan Center for Justice(2020, September 15) Conviction, Imprisonment, and Lost Earnings: How Involvement with the Criminal Justice System Deepens Inequality.
https://www.brennancenter.org/our-work/research-reports/conviction-imprisonment-and-lost- earnings-how-involvement-criminal

The future of EHS: Holistic safety and wellness
By Kevin Lombardo

U.S. Bureau of Labor Statistics injury data, https://www.bls.gov/opub/ted/2023/a-look-at- workplace-deaths-and-nonfatal-injuries-and-illnesses-for-workers-memorial- day.htm#:~:text=There%20were%202.6%20million%20nonfatal,2020%20to %20365%2C200%20in%202021

81+ Troubling Workplace Stress Statistics [2023 Data] - https://www.selectsoftwarereviews.com/blog/workplace-stress-statistics

30+ Employee Mental Health Statistics Every Business Leader Should Keep in Mind in 2022 - https://www.pathways.com/pathways-at-work/blog/employee-mental-health-statistics

CDC: Mental Health in the Workplace - https://www.cdc.gov/workplacehealthpromotion/tools-resources/workplace-health/mental- health/index.html

2023 Work Injury Statistics: Complete Guide to the Latest Data Available - https://workinjurysource.com/2023-work-injury-statistics/

November 2023 (Volume 55, No. 11)

Measuring disaster preparation in Puerto Rico
By Yesenia Cruz Cantillo, Carlos González Oquendo and Cristian Solano Payares

The Conversation, “More than 60% of Puerto Ricans seeking FEMA aid after Hurricane Maria had their applications denied – will the agency approve more this time?” October 26, 2022, https://theconversation.com/more-than-60-of-puerto-ricans-seeking-fema-aid-after-hurricane- maria-had-their-applications-denied-will-the-agency-approve-more-this-time-192383 https://www.govexec.com/management/2022/10/more-60-puerto-ricans-seeking-fema-aid-after- hurricane-maria-had-their-applications-denied-will-agency-approve-more-time/378979/

Federal Emergency Management Agency, Mitigation Assessment Team Report “Hurricanes Irma and Maria in Puerto Rico: Building Performance, Observations, Recommendations, and Technical Guidance,” October 2018. https://www.fema.gov/sites/default/files/2020-07/mat-report_hurricane-irma-maria-puerto-rico_2.pdf

CBS News, “Puerto Rico received slower, less ‘generous’ federal disaster aid than Texas, Florida,” January 22, 2019, https://www.cbsnews.com/news/study-puerto-rico-received-slower-less-generous-federal-disaster-aid-than-texas-florida/

“Quantifying inequities in US federal response to hurricane disaster in Texas and Florida compared with Puerto Rico,” Charley Willison, Phillip M. Singer, Melissa S Creary and Scott L. Greer, BMJ Global Health, January 2019. https://www.researchgate.net/publication/330500051_Quantifying_inequities_in_US_federal_response_to_hurricane_disaster_in_Texas_and_Florida_compared_with_Puerto_Rico

The Washington Post, “FEMA admits failures in Puerto Rico disaster response, in after-action report,” July 12, 2018, https://www.washingtonpost.com/national/fema-admits-failures-in-puerto-rico-disaster-response-in-new-after-action-report/2018/07/12/b7900228-8636-11e8-9e80-403a221946a7_story.html

Federal Emergency Management Agency, 2021 National Household Survey: Key Findings | Individual and Community Preparedness Division, https://www.fema.gov/about/openfema/data-sets/national-household-survey

Boston University School of Public Health, “Behavioral Change Models-The Transtheoretical Model (Stages of Change),” https://sphweb.bumc.bu.edu/otlt/mph-modules/sb/behavioralchangetheories/BehavioralChangeTheories_print.html#:~:text=The%20TTM%20posits%20that%20individuals,change%20for%20health%2Drelated%20behaviors.

“Disparate Treatment of Puerto Rico Residents with Disabilities in Federal Programs and Benefits,” National Council on Disability, 2022, https://ncd.gov/publications/2022/disparate-treatment-puerto-rico-residents-disabilities-federal-programs

Driverless (but not human-less) vehicle systems
By Leah Kaplan, Zoe Szajnfarber and John Paul Helveston

US-EU Trade and Technology Council report, “Driving Automation Systems in Long-Haul Trucking and Bus Transit: Preliminary Analysis of Potential Workforce Impacts,” 2021, https://www.transportation.gov/sites/dot.gov/files/2021-01/Driving%20Automation%20Systems %20in%20Long%20Haul%20Trucking%20and%20Bus%20Transit%20Preliminary%20Analysis%20of%20Potential%20Workforce%20Impacts.pdf

Smart Cities Dive, “Robotaxi ride-hailing expansion approved by California regulators despite local objections,” 2023, https://www.smartcitiesdive.com/news/california-greenlights-cruise-waymo-robotaxi-expansion-despite-objections/690611/

Tech Crunch, “Waymo partners with Walmart, Avis, AutoNation and others to expand access to self-driving cars,” 2018, https://techcrunch.com/2018/07/25/waymo-partners-with-walmart-avis-autonation-and-others-to-expand-access-to-self-driving-cars/

January 2024 (Volume 56, No. 1)

What managers need to know about quiet quitting
By Min Choi, Jungmin (Jamie) Seo and Ellen Eun Kyoo Kim

Zenger, J., & Folkman, J. (2022). Quiet Quitting Is About Bad Bosses, Not Bad Employees.
Harvard Business Review, August 31. Harvard Business Review. https://hbr.org/2022/08/quiet-quitting-is-about-bad-bosses-not-bad-employees

Klotz, A. C., & Bolino, M. C. (2022). When Quiet Quitting Is Worse Than The Real Thing.
Harvard Business Review, September 15. https://hbr.org/2022/09/when-quiet-quitting-is-worse-than-the-real-thing

Clifton, J. (2002). Blind Spot: The Global Rise of Unhappiness and How Leaders Missed It. Omaha, NE: Gallup Press.

Constantz, J. (2022). Quiet quitters’ make up half of the US workforce, Gallup finds. Bloomberg, September 6. www.bloomberg.com/news/articles/2022-09-06/-quiet-quitters-make-up-half-of-theus-workforce-gallup-finds#xj4y7vzkg

Smith, R. A. (2022). Quiet Quitters Make up Half the U.S. Workforce, Gallup Says. Wall Street Journal, September 29. https://www.wsj.com/articles/quiet-quitters-make-up-half-the-u-s-workforce-gallup-says-11662517806

February 2024 (Volume 56, No. 2)

ISE February 2024 references

Monitoring COVID-19 in Peru
By Jacob Unterbrink, Charles Nicholson, Talayeh Razzaghi, Andrés D. González, Yuber Velazco-Paredes and Brayan Alexander Lipe Huamani

NPR (2021, November 27), “The highest COVID death rate in the world is in Peru. How did that happen? Goats and Soda.”
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P.O. Siebers, C.M. Macal, J. Garnett, D. Buxton, and M. Pidd, “Discrete-event simulation is dead, long live agent-based simulation!” Journal of Simulation, vol. 4, no. 3, pp. 204–210, Sep. 2010

W.O. Kermack and A.G. McKendrick, “A contribution to the mathematical theory of epidemics,” Proceedings of the Royal Society of London. Series A, Containing Papers of a Mathematical and Physical Character, vol. 115, no. 772, pp. 700–721, 1927

W.O. Kermack and A.G. McKendrick, “Contributions to the mathematical theory of epidemics. II.—The problem of endemicity,” Proceedings of the Royal Society of London. Series A, Containing Papers of a Mathematical and Physical Character, vol. 138, no. 834, pp. 55–83, 1932

W.O. Kermack and A.G. McKendrick, “Contributions to the mathematical theory of epidemics. III.—Further studies of the problem of endemicity,” Proceedings of the Royal Society of London. Series A, Containing Papers of a Mathematical and Physical Character, vol. 141, no. 843, pp. 94–122, 1933

L. Xu, R. Magar and A.B. Farimani, “Forecasting COVID-19 new cases using deep learning methods,” Computers in Biology and Medicine, vol. 144, p. 105342, 2022

S. Contreras-Espinoza, F. Novoa-Muñoz, S. Blazsek, P. Vidal, and C. Caamaño-Carrillo, “COVID-19 Active Case Forecasts in Latin American Countries Using Score-Driven Models,” Mathematics, vol. 11, no. 1, p. 136, 2023

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C. Nicholson, L. Beattie, M. Beattie, T. Razzaghi, and S. Chen, “A machine learning and clustering-based approach for county-level COVID-19 analysis,” Plos One, vol. 17, no. 4, p. e0267558, 2022

M.C. Lucic, H. Ghazzai, C. Lipizzi and Y. Massoud, “Integrating county-level socioeconomic data for COVID-19 forecasting in the United States,” IEEE Open Journal of Engineering Medicine and Biology, vol. 2, pp. 235–248, 2021

O.I. Krivorot’ko, S.I. Kabanikhin, N.Y. Zyat’kov, A.Y. Prikhod’ko, N.M. Prokhoshin, and M.A. Shishlenin, “Mathematical modeling and forecasting of COVID-19 in Moscow and Novosibirsk region,” Numerical Analysis and Applications, vol. 13, pp. 332–348, 2020

E.S. Gardner, “Exponential smoothing: The state of the art—Part II,” Int. J. Forecast., vol. 22, no. 4, pp. 637–666, Oct. 2006

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IM February 2024 references

Continuous improvement for continuous success
By Andy Duong and Brian Kleiner

Hsieh, T. (2010). Delivering Happiness: A Path to Profits, Passion, and Purpose. New York: Business Plus.

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Safety & Health, (Aug 29, 2018). The Coca-Cola Co. Retrieved from https://www.coca-colacompany.com/our-company/safetv-health

Sununta, S & Patarakhuan, P. (2016). “The Interaction Effect of Job Redesign and Job Satisfaction on Employee Performance. Evidence-Based HRM.” Retrieved from https://search-proquest-com.lib-proxy.fullerton.edu/abicomplete/docview/2085765561/3BESG7F69FOF4AFSEPQ/2%accountid=9840

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Talty, A. (Jan. 15, 2019). Work From Home 2019: The Top 100 Companies For Remote Jobs. Forbes Media LLC. Retrieved from https://www.forbes.com/sites/alexandratalty/2019/01/15/work-from-home-2019-the-top-100-companies-for-remote-jobs/?sh=315a2aee1544#3afaabe]%205444

Bloom, N. (May 22, 2017). “Go Ahead, Tell Your Boss You Are Working From Home.” TEDx Talks. Retrieved from https://www.youtube.com/watch?timecontinue=493&v=0iUyvZPIHyY

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April 2024 (Volume 56, No. 4)

ISE April 2024 references

 Augmented reality: Applying drone technology to improve project work

By Mohsin Al Taie and Diana J. Schwerha

 Ivan Sutherland, 1968, A head-mounted three-dimensional display, Thompson Book, 757-764.

 Shakil Ahmed, 2018, A Review on Using Opportunities of Augmented Reality and Virtual Reality in Construction Project Management, Organization, Technology and Management in Construction 2019; 11: 1839–1852.

 Ajang Behzadi, 2016, Using Augmented and Virtual Reality Technology in the Construction Industry, American Journal of Engineering Research (AJER) e-ISSN: 2320-0847 p-ISSN: 2320-0936 Volume-5, Issue-12, pp-350-353.

Juan Manuel Davila Delgado, Lukumon Oyedele, Thomas Beachn, Peter Demian, 2018, Augmented and Virtual Reality in Construction: drivers and limitations for industry adoption.

Sara Rankohi, Lloyd Waugh, 2013, Review and analysis of augmented reality literature for construction industry, Rankohi and Waugh Visualization in Engineering 2013, 1:9.

Alex Heinzel, Salman Azhar, Abid Nadeem, 2017, Uses of Augmented Reality Technology during Construction Phase, The Ninth International Conference on Construction in the 21st Century (CITC-9) “Revolutionizing the Architecture, Engineering and Construction Industry through Leadership, Collaboration and Technology” Dubai, United Arab Emirates.

Dr. Poorang Piroozfar, Mr. Amer Essa, Mr. Simon Boseley, Dr. Eric R. P. Farr, Dr. Ruoyu Jin, 2018, Augmented Reality (AR) and Virtual Reality (VR) in construction industry: An experiential development workflow, The Tenth International Conference on Construction in the 21st Century (CITC-10), Colombo, Sri Lanka.

Elena Ciampa, Luca De Vito, Maria Rosaria Pecce, 2019, Practical issues on the use of drones for construction inspections, Journal of Physics: Conference Series PAPER Journal of Physics: Conference Series, Volume 1249, XXVI AIVELA National.

Naveed Anwar, Muhammad Amir Izhar, Fawad Ahmed Najam, 2018, Construction Monitoring and Reporting using Drones and Unmanned Aerial Vehicles (UAVs), The Tenth International Conference on Construction in the 21st Century (CITC-10), Colombo, Sri Lanka.

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Why and how to use drones in construction and infrastructure,2020, Scientific Article.

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Industrial and systems engineering, the home of coordination expertise

By Richard J. Schonberger

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Huo, B., Gu, M., & Prajogo, D. 2016. Flow Manufacturing and Its Impacts on Operational Performance, Production Planning and Control, 27/15, 1233-1248.

Kosek., E.E., Thompson, R., & Lautsch, B.S. 2015. Balanced Workplace Flexibility: Avoiding the Traps. California Management Review, 57/4, 5-25.

Leavitt, Jeffrey S. 2022. “What a Doggone Journey,” Quality Progress, June, pp. 10-11.

Yuce, B., Packianather, M. S., Mastrocinque, E., Pham, D. T., & Lambiase, A. 2013. Honey Bees Inspired Optimization Methods: The Bees Algorithm. Insects, 4(4), 646-662. https://doi.org/10.3390/insects4040646

May 2024 (Volume 56, No. 5)

ISE May references

Design for the human factors of the pharmacy workplace
By Bahar Memarian

Adjekum, A., Ienca, M., & Vayena, E. (2017). What is trust? Ethics and risk governance in precision medicine and predictive analytics. Omics: A Journal of Integrative Biology, 21(12), 704–710.

Al Juffali, L., Al-Aqeel, S., Knapp, P., Mearns, K., Family, H., & Watson, M. (2019). Using the human factors framework to understand the origins of medication safety problems in community pharmacy: a qualitative study. Research in Social and Administrative Pharmacy, 15(5), 558–567.

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Carayon, P., Wetterneck, T. B., Rivera-Rodriguez, A. J., Hundt, A. S., Hoonakker, P., Holden, R., & Gurses, A. P. (2014). Human factors systems approach to healthcare quality and patient safety. Applied Ergonomics, 45(1), 14–25.

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Durán, J. M., & Jongsma, K. R. (2021). Who is afraid of black box algorithms? On the epistemological and ethical basis of trust in medical AI. Journal of Medical Ethics, 47(5), 329–335.

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Gurses, A. P., Ozok, A. A., & Pronovost, P. J. (2012). Time to accelerate the integration of human factors and ergonomics in patient safety. BMJ Quality & Safety, 21(4), 347–351.

Keebler, J. R., Rosen, M. A., Sittig, D. F., Thomas, E., & Salas, E. (2022). Human factors and ergonomics in healthcare: Industry demands and a path forward. Human Factors, 64(1), 250–258.

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July 2024 (Volume 56, No. 7)

July ISE references

What do we measure? Aligning organizational values and KPIs
By Emily Kertcher, Oliver Sherren and Lukasz Mazur

https://www.nytimes.com/2006/03/15/us/large-oil-spill-in-alaska-went-undetected-for-days.html

https://www.epa.gov/enforcement/deepwater-horizon-bp-gulf-mexico-oil-spill#:~:text=4%20million%20barrels%20of%20oil,be%20responsible%20for%20the%20spill

https://www.nytimes.com/2009/10/30/business/30labor.html

https://humanfactors101.com/incidents/macondo-deepwater-horizon/

(“Safety Culture Weakness Cited in BP Accident,” Office of Health, Safety and Security, Department of Energy, April 2007, https://ehss.energy.gov/sesa/Files/corporatesafety/advisory/SAd_2007-02.pdf

Mary R. Price and Teresa Williams, “When Doing Wrong Feels So Right: Normalization of Deviance. Journal of Patient Safety,” 2015, https://journals.lww.com/journalpatientsafety/abstract/2018/03000/when_doing_wrong_feels_so_right__normalization_of.1.aspx

Paul Barnett, “Measuring The Wrong Thing Matters,” Reuters, January 2015, https://static.store.tax.thomsonreuters.com/static/relatedresource/CMJ--15-01%20sample-article.pdf

https://www.bp.com/content/dam/bp/business-sites/en/global/corporate/pdfs/sustainability/archive/archived-reports-and-translations/2009/bp_sustainability_review_2009.pdf

https://www.spglobal.com/marketintelligence/en/news-insights/latest-news-headlines/deepwater-horizon-disaster-10-years-later-changes-made-but-scars-remain-58087684

https://www.bp.com/en_us/united-states/home/community/gulf-commitment.html