The workshop offers in-depth, skill-building tools and focus on the topic that you will require for career advancement and professional development. Enhance your learning experience and maximize your networking opportunities by attending this post-conference workshop.

  • Continuing education units (CEUs) and professional development hours (PDHs) are available.
  • Advance registration accompanied by the additional registration fee is required to reserve a workshop seat.

Toyota Kata: People and Processes

Sept. 20
7:30 - 11:30 a.m.
Grand Hyatt Atlanta - Buckhead

Leigh Ann Schildmeier

Founder and president, Park Avenue Solutions

Leigh Ann is a Kata geek specializes in implementing continuous improvement and risk mitigation strategies that help clients increase efficiency, improve quality and service, and increase profits. A frequent speaker and coach on process improvement topics, she is a certified Lean Practitioner Toyota Kata Coach, and Six Sigma Black Belt with more than 20 years of experience across a range of industries, including healthcare, finance, and manufacturing. Leigh Ann is founder and president of Park Avenue Solutions, a process improvement consulting firm that works to empower excellence in businesses and teams.


Toyota Kata addresses the question, “How do we engage everyone in problem solving?” Since the future lies beyond what we can see, the solutions that we employ today may not continue to be effective. So, it is not the solutions themselves – whether Lean techniques, today’s profitable product, or any other – that provide sustained competitive advantage, but rather the ability to understand conditions and create fitting, smart solutions. Toyota Kata addresses this challenge providing the framework for a sustainable problem-solving culture that incorporates targeted experimentation and personal learning.

In this hands-on workshop, you will learn and practice behavior routines, or Kata. First, improvement Kata — a repeating routine of establishing challenging target conditions, working step-by-step through obstacles, and learning from problems encountered along the way. Second, coaching — a pattern of teaching improvement Kata to employees at every level, ensuring that it permeates their thinking and actions. Kata delivers better way to lead, manage and develop people to produce continuous improvements with superior results. You will learn to utilize the capabilities of all team members better than with traditional management methods, allowing you to achieve non-traditional, outstanding results.

What You Will Learn

  • How to engage everyone in your organization in problem-solving via the Toyota Kata methodology
  • How to integrate and deploy Kata with current improvement methods or project management
  • How Kata uses Lean to tie into strategic goals
  • How to sustain results by building skills and habits for daily continuous improvement
  • How to utilize the capabilities of all team members better than with traditional management methods

Course Content

  • Toyota Kata overview and methodology
  • 4 steps of the improvement Kata
  • Properly establish challenge by tying into organization’s vision and strategy
  • Understand and record the actual current condition
  • Set up and clearly state target condition
  • Identify obstacles preventing from reaching target condition
  • Conducting daily PDCA improvement cycles
  • 5 questions of coaching Kata
  • Use CK to teach and mentor Kata learners through the IK process
  • Sustaining results by building skills and habits for daily continuous improvement
  • Improvement Kata interactive simulation to practice the 4 IK steps