Featured Presentation: Building a Thriving Lean Six Sigma Culture in an Organization

Tuesday, Sept. 25 at 2:20 - 3:30 p.m.
Ballroom - Apollo B

Howard D. McInvale

How did the Army create a culture of Lean Six Sigma across teams? By focusing on messaging, training and support, teams integrated and reinforced organizational priorities across levels of management, training leaders, process owners and staff to optimize operational and financial success. Viewing process improvement as a mindset allowed the Army to focus on Lean Six Sigma opportunities and change organizational culture. Learn about success and failure during the process at ELSS!

Howard D. McInvale (Doug) is an Army colonel with 25 years of service as an infantry officer and analyst, including combat duty in Afghanistan. He is currently an associate professor of mathematics at West Point. He holds an M.S. in industrial and systems engineering from Virginia Tech and an interdisciplinary Ph.D. in civil and environmental engineering from Vanderbilt University. Col. McInvale teaches statistics, game theory and mathematical modeling and serves as the deployment director for the West Point Lean Six Sigma program. He is certified at the master black belt level by both the U.S. Army and the Institute of Industrial and Systems Engineers.