Keynote Speakers

Keynote presentations summarize the core message of the conference. These distinguished experts in industrial engineering, management, healthcare and academia, set the tone for the various sections of the conference and provide a learning opportunity for attendees.

Monday, Oct. 12 (Livestreaming)

9 - 10 a.m. Opening Keynote

Ben Amada, Ph.D.

Ben Amaba, Ph.D.

Global Chief Technology Officer, IBM Watson and Cloud Division

Ben Amaba holds a Ph.D. degree in industrial & systems engineering, a M.B.A./M.S. degree in engineering and operations, and a B.S. degree in electrical engineering. Dr. Amaba is a registered and licensed professional engineer in several states with international registry; certified in production, operations and inventory management by APICS®; LEED® Accredited Professional (Leadership in Energy & Environmental Design); and certified in corporate strategy by Massachusetts Institute of Technology in Cambridge, Massachusetts. He is responsible for industrial manufacturing, infrastructure, engineering and supply chain solutions. Dr. Amaba is the chief innovation officer for the industrial sector - North America for IBM Watson Cloud Division. Dr. Amaba's focus and interest is in artificial intelligence, data sciences, robotic process automation (RPA), software engineering, Internet of Things (IoT), blockchain, and cloud technology.

Dr. Amaba holds a copyright for Process Activity Flow Framework®, the foundation for IBM's Business Driven Development framework for requirements, design, architecture, simulation, and applications development techniques. Dr. Amaba has been a keynote in major professional and industry conferences around the world for the past 30 years, is prominently featured in "Giving 2.0," by Laura Arrillaga-Andreessen with Stanford Business School, which details contributions to bolster and promote STEM education and careers, and is an Alexis de Tocqueville Society/United Way member, which recognizes local philanthropic leaders.

Dr. Amaba holds positions as industry council advisory to Projection Production Institute, board of director of Whoop Wireless Corporation, UCX Corporation and RANCS Group LLC, executive board member of Applied Human Factors and Ergonomics (AHFE) and editorial board member to Institute of Electrical and Electronics Engineers (IEEE), IT Professionals, founding member to the Institute of Advanced Systems Engineering, founding member to the Center of Advanced Supply Chain Management, editorial board of the Open Cybernetics and Systemics Journal, and executive advisory board member to the University of Miami, University of Houston and University of Central Florida.

Tuesday, Oct. 13 (Livestreaming)

9 - 10 a.m. Opening Keynote

Victoria Jordan, Ph.D.

Victoria Jordan, Ph.D.

Vice President - Quality, Emory Healthcare

Victoria Jordan is vice president - quality at Emory Healthcare where she leads the development, coordination, and implementation of quality improvement efforts across Emory Healthcare. This includes strategic oversight of quality initiatives across Emory’s eleven hospitals and over 300 primary care and specialty clinics. The Office of Quality includes patient safety and infection prevention, process improvement, regulatory compliance, quality education, and clinical quality analytics. Dr. Jordan also serves as the director of performance improvement and analytics for the Kennedy Initiative for Transforming Care where she leads the effort to define and operationalize the vision of expanding EHC performance improvement, quality education, and analytics capabilities using Lean and other approaches to achieve high reliability.

In her previous role as executive director of strategic management and systems engineering at M.D. Anderson Cancer Center (2008-2017), she led quality/systems engineering, strategic planning and management, and clinical informatics within the Office of Performance Improvement. In addition, Dr. Jordan served as the University of Texas Chancellor’s Health Fellow for systems engineering, coordinating and promoting the use of systems engineering in health care institutions in collaboration with the engineering and business schools within the University of Texas system. She is the co-author of a McGraw-Hill textbook, Design of Experiments in Quality Engineering, author of several peer reviewed articles, and has served in several academic faculty positions in industrial engineering, business, and statistics.

Dr. Jordan received her Ph.D. (2006) from Auburn University in industrial and systems engineering with an emphasis in applied statistics and received the Auburn University Distinguished Alumna of the year award for industrial and systems engineering in 2017. She holds an M.B.A. from the Ohio State University, an M.S. (1987) in industrial and systems engineering from Auburn University, and a B.S. from the University of Kentucky in statistics, with minors in computer science and mathematics. Dr. Jordan serves on the Engineering Council for Auburn University and the Industry Advisory Boards for departments of Industrial and Systems Engineering at the University of Houston and the University of Central Florida. Dr. Jordan is a senior member of the American Society for Quality, a member of the American Statistical Association and the Society of Healthcare Systems, a fellow of the Institute of Industrial and Systems Engineers, and the healthcare representative to the International Council of Industrial and System Engineers. She is a Six Sigma Master Black Belt, certified in medical quality, and has over 30 years of experience providing management and statistical consulting in manufacturing, service, and healthcare organizations.


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