Finding effective fixes When we make improvements, what are we trying to fix? Are we trying to change the person, or are we trying to change the system? Which is easier fix for good a person or a system? All

You must be an IISE member to have full access to this content. Please log in at the top right corner of this Web page. 

IISE members visiting this site for the first time must register. As part of this process you will create a user name and password. This is a one-time process that requires your member number. 

If you are not a member, join IISE now and begin enjoying benefits immediately, including full access to ISE magazine.