The Institute

Keeping pace with IIE in the March 2015 issue of Industrial Engineer

VOLUNTEER SNAPSHOT: The pizza path to power

Technical VP says IIE gives her volunteering most bang for the buck
Don't underestimate the power of free pizza.Gwendolyn Campbell credits her three-year term chairing the IIE Annual Conference with preparing her for her first project management assignment. 

Gwendolyn Campbell is IIE's vice president of technical operations. She also volunteers with the Industry Advisory Board. But at one point in life she was a hungry undergrad at Clemson University, which had a strong student chapter with heavy faculty support.

"There were a lot of fun people involved in the IIE organization, people I wanted to hang out with, and they had free pizza," she said.

Campbell quickly found numerous benefits from IIE membership. Guest speakers helped her discover what jobs she could pursue as an IE (Now she does simulation modeling and analysis for DRS Technologies.). With an eye on grad school, she served in numerous office positions during her student years.

Years later, IIE fits in with her busy life as a mother of two young children working a demanding job with minimal time for outside activities.

"But at the same time, there are certain things I'm very passionate about," Campbell said. "I'm passionate about industrial engineering. I'm passionate about mentoring the younger generation. I care obviously about advancing myself and my skills for my career growth. And I think I get the most bang for my buck in being involved in IIE in helping me in all those areas."

She noted how serving as chair of the IIE Annual Conference & Expo prepared her for future tasks at work. Just after her three-year stint as incoming co-chair, chair and outgoing co-chair, Campbell's employer asked for her help on a project. Basically, Campbell said, she was going to work as a project engineer/program manager.

"I had no background in that, but I felt a lot more confident in doing that job because of the skills that I had been able to practice as the conference chair," Campbell said. "So … I get to practice things that I normally wouldn't get to practice for career advancement in an environment that is a little less threatening."

It hasn't always been that way. Once she earned her Ph.D. from Georgia Tech and entered the business world, she didn't see IIE's benefits. She went to the annual conference to network and update her skills, but that's about it.

Eventually, she started feeling out of touch with the latest and greatest in the profession. The Operations Research division sent an email asking people to run for its board of directors. Campbell ran and won, and since then opportunities keep popping up.

Those opportunities include enlightening her colleagues about industrial engineering. "[I work with] really smart Ph.D. scientist types, and none of them believe me when I tell them I'm an industrial engineer," Campbell said.

She remembers asking one co-worker what his son was studying at Georgia Tech.

"And he said very embarrassingly, like he was embarrassed to say it, ‘industrial engineering,'" Campbell recalls. "And I said, ‘By the way, I actually have my Ph.D. in industrial engineering from Georgia Tech, and he turned red. He said, ‘You don't do industrial engineering.' I said, ‘Yes, I do.' But his interpretation of industrial engineering is still the guy with the stopwatch on the manufacturing floor."

Ergo before you go

Webinars give sneak peek at Applied Ergonomics Conference
Interested in attending the Applied Ergonomics Conference 2015 but don't know what to expect? Want to find out more?

Teresa Bellingar from Haworth Inc. looks on as OSHA ergonomist Gary Orr answers a question during a panel discussion at the 2014 Applied Ergonomics Conference.GOErgo, the Global Organization of Ergonomics, has a pair of free webinars that offer practical ways to incorporate solid ergonomics principles into your workplace. They also can give you an idea of what to expect at the 18th annual conference, scheduled for March 16-19 at the Renaissance Nashville Hotel in Nashville, Tennessee.

Ben Zavitz, a certified professional ergonomist who earned the 2014 Creativeness in Ergonomics Practitioner of the Year Award, presented "See, Solve, Share and GoGreen: Four Concepts to Create a Powerful Participatory Ergonomics Culture in a Physically Challenging and Dynamic Workplace" in January.

You can download the presentation and view the recording at www.appliedergoconference/webinars, which also has a wealth of previous AEC webinars. Viewers can learn how a participatory and proactive ergonomics program at General Dynamics Bath Iron Works Shipyard, where Zavitz serves as a corporate ergonomist, reduced severe injury rates by 50 percent. The initiative won three Ergo Cup awards by focusing on three elements: seeing ergonomic risks, solving ergonomic challenges and sharing successes.

And there's still time to register for "Getting Ready for OSHA Ergo Investigation," which will be presented at 2 p.m. EST March 5 by Gary Orr, an ergonomist/human factors engineer for the U.S. Occupational Safety and Health Administration.

Orr will highlight how all U.S. employers are required to provide a workplace free from recognized hazards. OSHA is responsible for establishing employee safety and health regulations, educating employers on the regulations and enforcing the regulations.

GOErgo's Applied Ergonomics Conference brings together professionals in ergonomics, healthcare, safety, human resources and risk management to collaborate on strategies and new initiatives via detailed discussions, in-depth learning opportunities and networking events. Early-bird registration, which can save up to $380, ends March 8.

For more information and to register, visit www.appliedergo

A milieu for multiple disciplines

New Journal of Enterprise Transformation editor targets academia, industry
Rahul C. Basole hopes to spend the next four years bringing together disparate groups already studying how complex public and private enterprises operate, evolve and are managed.Rahul C. Basole is the new editor-in-chief of the Journal of Enterprise Transformation. 

The associate director for enterprise transformation at Georgia Tech's Tennenbaum Institute is, appropriately, the new editor-in-chief of the Journal of Enterprise Transformation, published jointly by IIE and INCOSE. Basole's current post exemplifies the interdisciplinary nature of enterprise transformation. Although all of his degrees are in engineering, he also serves as an associate professor in Tech's College of Computing and collaborates closely with business schools and companies around the world.

"My particular vision and goal is to ensure that the journal bridges multiple academic disciplines," Basole said. "Transformation requires a consideration of many interconnected issues, ranging from system design and complexity to technology, strategy and leadership, which makes it an interesting research area for many, many scholars."

He credits outgoing editors Deborah Nightingale and Ricardo Valerdi as putting the journal, launched in 2011, on a path toward earning an impact factor. And Valerdi applauded the choice.

"As the associate director of the Tennenbaum Institute at Georgia Tech, Rahul sits at one of the epicenters of enterprise transformation research," said Valerdi, an associate professor in the Department of Systems and Industrial Engineering and Management at the University of Arizona.

"His research portfolio is at the core of the Journal of Enterprise Transformation's mission, and I am confident that he will be able to raise the journal's profile as it evolves from startup stage to a high-impact journal."

For his part, Basole wants more engagement from multiple academic communities such as engineering, business and computing. He also wants to reach out to industry.

"Enterprise transformation is an industry-agnostic issue. It exists in healthcare, manufacturing, technology, energy and education. I want corporate decision makers to be aware of the journal and contribute to it as well," Basole said.

He notes that enterprises don't exist in vacuums. And understanding the best ways to architect, change and manage such complex entities in an increasingly global business ecosystem will help them operate better and ensure survival.

"I want to increase the visibility of the journal in these communities and put it in on a path of getting a strong impact factor down the road," he said.

More information about the journal can be found at

Lessons from a failure

Latest SEMS member magazine details management options after UAW drive
The latest issue of Industrial Management covers union drives, procurement strategy, knowledge management and lean leadership.

Woodruff Imberman of Imberman and DeForest Inc. details the United Auto Workers union's creative but ultimately unsuccessful drive to organize Volkswagen's plant in Chattanooga, Tennessee. Although private-sector unions have declined significantly in the United States, Imberman cautions, businesses would do well to listen to their workforce and share financial rewards to keep their employees from thinking that a union would better serve their interests.

Enterprises have spent much of the last 20 years paying closer attention to their supply chains, attention that has driven much success. But professors Joseph M. Giglio, William F. Crittenden and Victoria L. Crittenden point to a future where procurement strategy becomes a major driver of creating efficiency and shareholder value.

Through years of experience, including work on a potash mine/mill expansion in Canada, Brent Robertson knows that organizations suffer a loss of institutional knowledge when talent leaves. So Robertson teams with academics Ben Daniel and Mario G. Beruvides to offer advice on creating a system that can gather those lessons and experience for future reference.

Michael Ballé, Daniel Jones and Mike Orzen all have authored major books about lean manufacturing. They come together here to drive home the point that, unlike the fear-based motivational systems of the past, true lean leadership means convincing your workers that change will benefit them, listening to their concerns, and letting them choose to follow you of their own free will.

The January/February issue of Industrial Management, the member magazine of IIE's Society for Engineering and Management Systems (SEMS), is available at Learn more about SEMS at

The new administration

Members pick new president-elect, other board of trustees members and leaders
The institute has spoken, and new President-elect Michael Foss joins three other new faces on IIE's board of trustees.

New members of the IIE board of trustees include Michael Foss (clockwise from top left), Scott Mason, Christopher Geiger and Randa Shehab. They will take office April 1.  New members of the IIE board of trustees include Michael Foss (clockwise from top left), Scott Mason, Christopher Geiger and Randa Shehab. They will take office April 1. 
New members of the IIE board of trustees include Michael Foss (clockwise from top left), Scott Mason, Christopher Geiger and Randa Shehab. They will take office April 1.  New members of the IIE board of trustees include Michael Foss (clockwise from top left), Scott Mason, Christopher Geiger and Randa Shehab. They will take office April 1. 

Foss is joined by Scott Mason, the new senior vice president of continuing education; Randa Shehab, the new senior vice president of academics; and Christopher Geiger, the new senior vice president of regional operations. All terms are three years and begin on April 1.

Foss, who will be featured in an exclusive interview in the April issue, is global director of logistics, export and import optimization for Cameron International. The president-elect transitions into the job of president during the second year and serves as immediate past president during the third year of the presidency term.

Mason is Fluor Endowed Chair in Supply Chain Optimization and Logistics and a professor of industrial engineering at Clemson University. Shehab is Nettie Vincent Boggs Professor of Engineering at the University of Oklahoma. And Geiger is senior manager of business development and quality engineering at Universal Orlando Resort.

Along with the posts on the 13-person board of trustees, members selected two vice presidents of technical operations for IIE's technical operations board and two regional vice presidents for IIE's regional operations board.

Lukasz Mazur, an assistant professor in the School of Medicine at the University of North Carolina, and Gillian Nichols, an assistant professor in the Department of Accounting at Southeast Missouri State University, join the technical operations board.

Tarun Mohan Lal was selected as regional vice president of the North Central region, while Brandon Laird was picked as regional vice president of the South Central region. Lal is a health systems engineering analyst at Mayo Clinic, and Laird is a manufacturing engineer at Martin Sprocket & Gear Inc.


Celebrating member achievements 

Kylie G. King 

Kylie G. King has been named program director of the QUEST Honors Program at the University of Maryland, College Park. She teaches QUEST courses and manages program operations, including learning outcomes assessment and corporate and alumni relations. Her B.S. in industrial and systems engineering is from North Carolina State University, and she is pursuing a Ph.D. in measurement and statistics in Maryland's College of Education.


Benjamin Azada has been admitted as a partner at PwC's Southeast Asian Consulting Practice and is now based in Manila, Philippines, after more than a decade in Hong Kong. His plan over the next two years is to expand the Philippine practice's capabilities and offerings in the shared services and outsourcing advisory space.


Jared Dunlap, IIE Young Professionals chair for the Mid-Atlantic Region, was recently promoted to consultant at Accenture, where he's part of the Operations Workforce Optimization group. The group offers clients the tools, training and guidance necessary to improve workforce performance and eliminate waste. Dunlap joined Accenture as a full-time analyst in May 2013.

Amanda Mewborn 

Society for Health Systems President-elect Amanda Mewborn is now executive director for project management at Piedmont Healthcare. Mewborn, who also serves as a health systems columnist for Industrial Engineer, formerly was a senior healthcare operational planner at Perkins+Will.

Let your peers know about hirings, promotions, awards, appointments and other notable accomplishments. Send Kudos items to Michael Hughes at