Management by Cynthia J. Young
October 2026
Managing your anger when your personnel test your patience
Managing people can be one of the most rewarding parts
of leadership, but it can also be one of the most frustrating.
Missed deadlines, repeated mistakes, poor attitudes,
communication breakdowns and employees who do
not follow through can test even the most experienced
manager. The challenge is not whether you will get angry.
You will. The question is what to do with that anger before it
affects how you manage the situation.
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