Performance by Kevin McManus
June 2025
Our instant pudding paradox
Years ago, it was common for leaders to ask Dr. W.
Edwards Deming how long it would take to make the shift
to a continuous improvement culture. When asked this,
Deming’s response was curt and fast: “There is no instant
pudding.” One cannot send staff to a workshop and expect
things in the workplace to change overnight. Deming’s rule
of thumb was that it took years to change a work culture,
even when his teachings were followed.
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