PERFORMANCE: Dismal erosion of quality

The product and service quality choices we make today affect our customer loyalty in the future.
By Kevin McManus

MANAGEMENT: Main project stages and types of projects

An operations review may be the first step in performing an overall operations improvement.
By Steve Snelling

SUPPLY CHAIN: Managing resources in a connected world

I believe resource governance and sustainability are complementary strategies that can support peace and stability.
By Nabil Nasr