Performance by Kevin McManus

August 2022

Dismal erosion of quality

Early in my career, I spent much of my work time developing standard cost options for new products and product features. I did not know it at the time but this practice was a great way to get to know how the different work processes came together from a cost perspective. Plus, it taught me about the different types of costs every process incurs with each cycle, whether we measure such results or not.


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