Management by Paul Engle
ISE magazine's monthly column about management (May 2021)
Performance metrics are vital to business
Most organizations rely on metrics to
gauge performance. Financial measures
take center stage: sales revenue, expenses,
gross profit, earnings before interest,
taxes, depreciation and amortization, and
earnings per share. Management experts
expanded their view 30 years ago with
the balanced scorecard, measuring and
reporting nonfinancial operating performance
to make better decisions.
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