PERSPECTIVES
Keeping a check on virtual bravery
If you are a regular reader of this column,
you probably know that I have been
around awhile – 40 years in the business
world and counting, to be exact. That
means I am a pre-personal computer and
a pre-internet industrial engineer. When
I entered the work world, there were
two main ways to verbally communicate
at work: face-to-face or over the telephone.
Phone calls were common, but
conference calls were not yet in
the mainstream workplace.
Culture during challenging times
Today’s leaders face unprecedented challenges
and uncertainty. The pandemic
surprised and affected everyone, and reduced
planning horizons overnight from
years to days and weeks. Many organizations
have enjoyed spectacular success
while others became statistics.
Rethinking emergency waiting rooms in pandemic
The inefficiency of emergency waiting
rooms has always been a hot topic among
healthcare professionals. COVID-19 has
only amplified these issues, and will
have a lasting effect on the emergency
department waiting room structure.
While examining the traditional patient
waiting areas and their challenges prior
to the pandemic, we must also imagine
the structure of the future and learn
from pandemic best practices
The mandate of supply chain resilience
While we can’t predict or prevent crises
or disruptions, we can minimize the
impact by building resilience into supply
chains. Here are five reasons why this is
necessary amid uncertainty.
BoK tools ensure fairness and impartiality
Work Design and Measurement is covered
in Chapter 1 of the IISE Body of
Knowledge (iise.org/bodyofknowledge).
The tools and techniques outlined can be
used to develop a standardized working
environment to improve productivity
and reduce operational costs.