Performance by Kevin McManus
ISE magazine's monthly column about performance (January 2021)
Keeping a check on virtual bravery
If you are a regular reader of this column,
you probably know that I have been
around awhile – 40 years in the business
world and counting, to be exact. That
means I am a pre-personal computer and
a pre-internet industrial engineer. When
I entered the work world, there were
two main ways to verbally communicate
at work: face-to-face or over the telephone.
Phone calls were common, but
conference calls were not yet in
the mainstream workplace.
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