PERSPECTIVES

Kevin McManus

Performance by Kevin McManus

Don't blame failures on Six Sigma 
Maybe I just shop at the wrong places. Perhaps I come across people who are much more disgruntled with what’s going in their workplaces than the average person. I don’t believe this is the case, however. The “n” of my sample is fairly large, and the mix of organizations I encounter is relatively diverse. Defects seem to hit custom- ers at a greater rate, and our internal customers seem to be more dissatisfied than ever.

Paul Engle

Management by Paul Engle

Avoiding change fatigue 
Organizational transformation re- quires a minimum of five years to be- come fully effective. Larger organizations may require 10 years. Staff members may suffer fatigue and frustration during this seemingly endless demand for change. Management’s goal includes meeting ob- jectives of the transformation while sup- porting staff members.

Jim Tompkins

Supply Chain by Jim Tompkins

Competing in an Amazon world
To succeed in today’s retail landscape, brands must capture the attention of consumers across multiple channels and stages. They must adapt supply chains and sales strategies to maximize prod- uct visibility and provide a personalized, seamless experience whenever, wherever and however customers want it. We refer to this as the "sell anywhere" approach, which requires these five steps ...

Ashleigh Walters

Member Forum by Ashleigh Walters

Applying IE BoK to become more agile
Henry Ford once said, “There are no big problems; there are just a lot of little problems.” This sums up how I feel about manufacturers’ organizational culture today. “It has always been this way,” is a statement I hear a lot. But just because it has “always been” doesn’t mean it is “what is right” for today’s ever-changing environment. There is a paradigm shift underway.

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