PERSPECTIVES

Kevin McManus

Performance by Kevin McManus

Setting outstanding expectations
How good is great? When is good or very good process or human performance acceptable? When are even higher levels of performance needed? How much of a business edge is gained by an outstanding performance versus “merely” excellent? If we truly optimize process output, are we also achieving outstanding levels of process performance?

Paul Engle

Management by Paul Engle

Effective leaders know when risk is right
Some of us accept change more easily than others. Experience indicates that while change typically results in a more productive environment, the transition can be bumpy. Most of us become uncomfortable and impatient for better outcomes. Some make up their minds that this is just another management fad and wait to return to the status quo. The latter group rarely survives in the new organization.

Tarun Mohan Lal

Health Systems by Tarun Mohan Lal

Overtreatment challenges IEs
Did you ever question if certain diagnostic tests ordered by your care team were necessary? Have you ever wondered if a regular follow-up appointment with a doctor was actually needed? Overtreatment isn’t just waste but sometimes can lead to preventable harm.

Nabil Nasr

Innovation by Nabil Nasr

New York’s climate change move
The average water level along New York state’s coastline has risen by a foot since 1900. The average annual temperature has gone up, too, resulting in less snow cover in the winter and more heat waves in the summer. State legislators cite these changes and others as signs of humancaused climate change in the Climate Leadership and Community Protection Act (CLCPA) they passed in June.

Laura Czuba

Member Forum by Laura Czuba

Applying BoK, ISE to home healthcare
The Engineering Management Chapter 9 of the IISE Body of Knowledge discusses customer focus, human resource management and organizational management with relevance to all departments within an organization. It outlines how industrial and systems engineers apply engineering principles to business practices.

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