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Managing change to boost relationships

The impact of quality on brand and reputation

People take action only where there is justification. I am certain most people in business would tell you brand reputation is critical, but having a sustainable business is critical, too. Therefore, the balance between cost and brand is a critical question.
By Kaiwen Cheng

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Managing change to boost relationships

It is a major challenge to progress to even the strong preferred supplier-customer relationship level shown in the figure, and in fact only a minority of business relationships progress beyond the traditional transactional, on-again and off-again relationships common in business markets.
By George F. Brown Jr.

Measuring, managing productivity in Industry 4.0

Measuring, managing productivity in Industry 4.0

In economics, two of the most commonly used metrics to determine productivity are labor productivity and multifactor productivity. Surprisingly, productivity growth has been falling recently. This may change very soon, due to new technologies available.
By Vignesh Ramanathan, Naren Gursahaney, Paul Funari, James Wilk, Charles R. Schneider, Chintan Patil and Vittal Prabhu 

Identifying the ideal healthcare black belt

Identifying the ideal healthcare black belt

Black belts, if properly trained and utilized, will become top leaders impacting and leading change throughout the enterprise. Therefore, identifying the right black belt characteristics and deploying the proper selection process for black belt candidates are pivotal in ensuring program and organizational success long-term.
By Casey Bedgood

A case study of packaging line process improvement

A case study of packaging line process improvement

Packaging design depends on many factors such as size, weight, how delicate is the product, product features, shelf life, temperature and the mode of shipment. This is a case study of packaging materials used for protecting products from damage during shipment to end customers and distribution centers.
By Raj Sanne

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