Kevin McManus

Performance by Kevin McManus

Finding the cure for complacency  
Too many people however define complacency as a “lack of caring” or “failing to pay attention.” Hubris, selfsatisfied and unconcerned would be better descriptions. Too often, we think our performance results are better than they are. In turn, we don’t perceive a need to change.

Paul Engle

Management by Paul Engle

Tips for successful interviews, hiring  
Successful companies like Amazon seek to attract strong potential team members, then invest in training and grooming. Rapid growth demands a steady supply of future leaders ready to take on greater responsibility and lead teams to new heights. New team members represent the opportunity to prepare for future challenges.

Peter Woodbridge

Health Systems by Peter Woodbridge

Discrete event simulation in healthcare   
I work for a very large healthcare organization. Recently, one of our system redesign coordinators sent out a systemwide email requesting help in reducing clinic waiting room overcrowding. Among the many expected responses, one coordinator suggested modeling the problem using discrete event simulation (DES). I was surprised at the lack of interest or enthusiasm for her suggestion. That email string leads me to wonder why DES is not universally applied in healthcare operations.

Jim Tompkins

Supply Chain by Jim Tompkins

The emergence of 'new retail'   
New retail is hard to define because it isn’t exactly new, but rather the convergence of all consumer channels and touchpoints into one integrated experience made possible through technology. New retail will define consumer expectations of the future, blurring the lines between on- and offline until all that remains are brands that can deliver a shopping experience exactly the way customers want.

Diana Berry

Member Forum by Diana Berry

Applying IISE's BoK to supply chain management   
The popularity and importance of 3PL and 4PL providers has increased. These providers can enhance a company's logistics and competitiveness. A third-party provider offers outsourced logistics services. As ecommerce grows, logistics is increasingly complex. To handle this, many companies turn to 3PL and 4PL providers.