Building supply-chain resiliency after crisis

Innovation (June 2020)

By Nabil Nasr

As I wrote this column while in self-isolation in Rochester, New York, a plastics manufacturer nearby produced 2,500 plastic face shields a day to help a local healthcare network ensure the safety of its front-line workers. Century Mold was approached by Rochester Regional Health (RRH) after its existing stock of face shields was found to be unusable. The same day, engineers at Century Mold identified critical design flaws in the units. Four days later, RRH staff was using an improved, functional mask. The manufacturer was able to retool its process and begin high-volume production within a day of developing a working prototype, typically a 15- week transition done in a fraction of that time.

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