Benchmarking in healthcare
ISE magazine's monthly column about healthcare (December 2019)
By Peter Woodbridge
Recently, a young engineering colleague
in the steel industry described his benchmarking
visit to another facility. While
observing differences in process, he was
frustrated that engineers at the other facility
could not explain why they selected
specific parameters and procedures. He
wondered if the differences were strictly
contextual or pointed to better processes
he might bring back to his own facility
after validation.
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