Benchmarking in healthcare

ISE magazine's monthly column about healthcare (December 2019)

By Peter Woodbridge

Recently, a young engineering colleague in the steel industry described his benchmarking visit to another facility. While observing differences in process, he was frustrated that engineers at the other facility could not explain why they selected specific parameters and procedures. He wondered if the differences were strictly contextual or pointed to better processes he might bring back to his own facility after validation.

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