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Lost in space
We are failing to effectively implement low-cost performance improving
technology. We also often aggressively pursue, and then often misuse, the wrong
kinds of tech. How many companies hire a social media coordinator with the intent
of using them as merely an extension of the marketing department? How many paper
forms and processes are being converted for tablet use without involving the
potential users in that conversion?
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Maybe dinosaurs can survive
Is there a formula for old-line companies to survive and prosper? Our
experience points to the need to be dynamic, embrace change, innovate, take
wellconsidered risks and, above all, focus on the customer. The corporate graveyard
overflows with companies that could not or would not embrace change or took their
attention away from their customers.
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Mass customization in healthcare
Mass customization and feedforward are ubiquitous in healthcare but perhaps
not in a way recognized by ISEs. Clinicians routinely modify care strategies based
on clinical findings, lab results and imaging. Or at least that is their intent.
Not infrequently, the care delivered is not the one intended, delaying care and
harming patients, sometimes fatally. Why?
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Path to circular economy needs full buy-in
As remanufacturing, reuse and recycling become more common among
corporations, so are cities and citizens joined in the common goal to create
efficient municipal systems that rid waste, enable greater reuse of materials and
promote a more sharing economy.
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Titles are deceiving, and PE licenses can clarify
I once told a previous professor, who happened to be president of IISE at the
time, that I no longer worked as an industrial engineer. He quickly and
convincingly corrected how I view my career. We are all industrial engineers. Most
of us would have to work hard to prevent our inner engineer from expressing itself,
regardless of the job, regardless of the title.
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