Case Study
Solutions in practice
By David Brandt
A cure for long wait times helps ease hospital anxiety
A high fever. A broken bone. An asthma attack.
If a child suffers an acute medical condition, a parent suddenly foresees a trip to the hospital, temporarily disrupting daily life. But for how long? It’s a dreaded question. And in the case of the emergency department at UPMC Children’s Hospital of
Pittsburgh and other hospitals like it, the answer isn’t always satisfactory.
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