Slashing lead-times in Belgium

QRM-POLCA gives metalworking company a one-two punch to improve quality and land more business

By Pascal Pollet and Ben Proesmans

A few years ago, Provan, a small metalworking subcontractor in Genk, Belgium, found that it had become a victim of its own success. Provan manufactured stoves for a major customer in Europe. The customer was pleased and wanted Provan to increase the variety of stoves it made. When reviewing the requirements, Provan’s management realized that with its current manufacturing methods, this increased variety would require tripling warehouse space for intermediate components. The added complexity of production operations would also lengthen lead-times, increasing the work in process (WIP) and storage space for semi-finished parts.

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