Performance by Kevin McManus

Getting wowed too easily   
One’s perception of innovation is constrained or fueled by the amount of consistent exposure you get to the external environments you are a part of. If you don’t get out much, it does not take much to wow you (think "Beverly Hillbillies"). If you aren’t used to seeing that much process change in your company, any new idea might seem like the invention of the printing press. Conversely, the more wows you see, the more you want to be wowed and wow others.


Management by Paul Engle

The momentum of Amazon’s disruption   
Like a snowball rolling down hill, Amazon continues to pick up speed. Can the force behind Amazon’s momentum be duplicated?

Tarun Mohan Lal

Health Systems by Tarun Mohan Lal

Boom vs. bliss in high-tech healthcare   
Organizations are investing trillions of dollars on what they see as an important, transformational leap – to mixed reactions from stakeholders of the ecosystem. In other words, the care delivery providers, patients and payers are asking: "How is this revolution going to impact healthcare, if at all? Is it a boom or bliss?"

Paul Templin

Manufacturing by Paul Templin

FMEA – finding the unknown unknowns  
As engineers developing products, supply chains and production lines, we know that there are many complex interactions and small details that can result in unintended consequences. Experience tells us to expect the unexpected, but it also counsels us to pause, plan and think carefully about what could go wrong.


Systems Engineering by Ricardo Valerdi

Does Conway’s law apply to your organization?  
In 1967, Melvin Conway proposed the following idea: Organizations that design systems are constrained to produce designs that are copies of the communication structures of these organizations. This idea, which eventually became known as Conway's law, was conceived in the context of software products. However, Conway's law is broadly applicable to many other settings.


Member Forum by Juan Martinez

Hospitality is key for automation in foodservice  
Some argue that automation is taking away jobs, while others suggest that automation will drive a re-engineering or reallocation of jobs. ... So what is the future for automation?