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Going on a mission
What is your mission in life? How different is your mission in life from your mission at work? To what degree have you even thought about these questions before?
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You can model capability maturity
Maturing an organization requires company leadership to focus on improvement and not be satisfied until team members are committed to being better every day. Culture, the message and the compensation system all play a part.
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Reinventing lean for healthcare
In 2006, industrial engineering colleague Heather Woodward-Hagg and I introduced lean to the Veterans Health Administration. Our initial reward was great success.
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Managing loss on a product development team
When you create and deploy industrial engineering systems and lean tools, you are making the management of groups of people easier and really streamlining how you communicate and solve problems. But like an injury on a winning team, turnover is the enemy of success in product development.
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Counterintuitive results ... or not
Journalist H.L. Mencken noted, "Explanations exist; they have existed for all time; there is always a well-known solution to every human problem – neat, plausible and wrong."
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