Closing the complaint department
Early on in my industrial engineering career, I knew no different. I had come to accept rework, complaint, red tag and repair departments as being part of standard organizational structure.
You must be an IISE member to have full access to this content. Please log in at the top right corner of this Web page.
IISE members visiting this site for the first time must register. As part of this process you will create a user name and password. This is a one-time process that requires your member number.
If you are not a member, join IISE now and begin enjoying benefits immediately, including full access to ISE magazine.