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Companies worldwide are embarking on continuous improvement paths under the auspices of operational excellence, process excellence or the pursuit of world-class best practices using the tools and philosophies of lean Six Sigma. However, without an overall deployment plan, continuous improvement initiatives at many companies have ended up being "flavor-of-the-month" programs that last a season or two, with management looking for the next silver bullet to alleviate their woes.
By Merwan B. Mehta
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