Facility Tours

Facility tours offer an in-depth, behind-the-scenes look at continuous improvement in action. Facility tours require pre-registration and separate fees.

Southwest Texas Regional Advisory Council Facility

Southwest Texas Regional Advisory Council Facility

Wednesday, Feb. 20, 2019
Noon – 4 p.m. 

Facility Tour Description
This exciting tour will offer the opportunity to see the people, equipment and operations behind trauma care in Southwest Texas, including the swift water rescue team and a 40-foot communication trailer used during tornadoes, floods and mass casualty events. The group will have an opportunity to tour the dispatch communications center and learn about the mass casualty software at Southwest Texas Regional Advisory (STRAC). Physician leadership, including the department chair and quality chair, will give presentations on quality improvement and standardization efforts.

STRAC is designated by the Texas Health Department of State Health Services to develop, implement and maintain the regional trauma and emergency health system for the 22 counties in their Trauma Service Area.

Part of the tour will be outside in a large parking lot on site where all of the equipment and rescue trailers will be on display for the tour.

Toyota Motor Manufacturing - San Antonio

Toyota Motor Manufacturing - San Antonio (SOLD OUT)

Wednesday, Feb. 20, 2019
12:15 – 3:30 p.m.

Facility Tour Description

Explore the tradition, experience the innovation and see the famed Toyota Production System come alive in front of you! Toyota Motor Corporation's vehicle production system is a way of "making things" - sometimes referred to as a "lean manufacturing system" or a "Just-in-Time (JIT) system" - and has come to be well known and studied worldwide.

This production control system has been established based on many years of continuous improvements, with the objective of "making the vehicles ordered by customers in the quickest and most efficient way, in order to deliver the vehicles as quickly as possible."

The Toyota Production System (TPS) was established based on two concepts. The first is called "jidoka" (loosely translated as "automation with a human touch"), which means that when a problem occurs, the equipment stops immediately, preventing defective products from being produced. The second is the concept of "Just-in-Time," in which each process produces only what is needed by the next process in a continuous flow.

Based on the basic philosophies of jidoka and Just-in-Time, the TPS can efficiently and quickly produce vehicles of sound quality, one at a time, that fully satisfy customer requirements.

Tour attendees will be able to see lean applied practically and will be inspired to think how to apply these concepts at healthcare institutions!

Tour Restrictions:

  • A valid photo ID will be required for each adult scheduled for the tour.
  • Long pants (no skirts, no shorts).
  • Shirts must have sleeves (short sleeves acceptable: no sleeveless or cap sleeves).
  • Midriffs must be covered.
  • Closed toe shoes must be worn (no sandals or open toe shoes).
  • Safety glasses and hard hats will be supplied and must be worn at all times during the tour.
  • No carry-on is permitted in the Visitor Center, including purses, backpacks, briefcases, or bags of any kind. Please leave them in your vehicle.
  • Cameras are allowed in the Visitor Center but must be checked in at the registration desk before the plant tour. No cameras or camera phones are allowed in the manufacturing facility.