Pre-Conference Workshops — Feb. 13

Kickstart your conference experience with our Pre-conference Workshops. These sessions are designed to provide a foundational understanding of key topics in healthcare systems and process improvement.

Whether you're a newcomer or a seasoned professional, you'll find value in these focused, skill-building workshops. Led by industry experts, you'll gain practical tools and strategies that you can immediately apply in your work. Select your preferred pre-conference workshop during your registration checkout — ONLY $99 EACH.

Engaging and Teaching Improvement Concepts to Staff Through Interactive, Hands-On Simulations

8:30 a.m. – 12:30 p.m.
Ashley J. Benedict, Ph.D., Chief Project Management Officer, UF Health

This workshop highlights how interactive simulations can be integrated into a curriculum and encourages participants to learn hands-on. Simulations can demonstrate improvement tools, variability in process, how a small change can have a large impact, importance of communication, and taking time to work on improvement can improve the patient’s and staff’s experience.

Embrace Experience! No One Wants to Consume Healthcare, So Stop Making It So Hard

8:30 a.m. – 12:30 p.m.
Tom West, Co-Founder of Green Dot Consulting Group

Unlock the power of customer-centric solutions by diving deep into your customers' world. Join our dynamic workshop, where you'll master the art of empathy and problem framing to truly understand and address your customers' needs. Through hands-on exercises, you'll learn the importance of crafting vivid personas and exciting challenge statements that drive innovation and foster a profound connection with your audience.

Healthcare Data Mining and Analytics for Practitioners

8:30 a.m. – 4 p.m.
Nourma Khader, Ph.D., Senior Research and Development Engineer, Koh Young America, Inc.

Healthcare practitioners are invited to enjoy this workshop from Dr. Nourma Khader. The workshop will cover broad topics in data mining and analytics with emphasis on predictive modeling. The aim of this workshop is to help healthcare practitioners analyze data, develop statistical models, and discover interesting results. This workshop will include hands-on practice, where the practitioners will analyze healthcare-related datasets and develop prediction and classification models using an open-source data mining toolkit.